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Hilton Hotels removing Minneapolis franchise location after denying DHS booking again
CNBC· 2026-01-06 18:21
Core Viewpoint - Hilton Hotels announced the termination of its relationship with a franchise hotel in Minneapolis due to a video showing a desk clerk refusing service to a person claiming to be a Department of Homeland Security (DHS) agent, raising concerns about the hotel's adherence to Hilton's standards and values [1][3]. Company Actions - Hilton stated that the independent hotel owner, Everpeak Hospitality, had previously apologized for canceling reservations for real DHS agents, asserting that such actions were inconsistent with their welcoming policy [2][12]. - Following the video incident, Hilton emphasized immediate action to remove the hotel from its systems and reiterated its commitment to being a welcoming place for all [3][12]. - Hilton is engaging with all franchisees to reinforce the standards expected across its system to prevent similar incidents in the future [3]. Incident Details - The incident was highlighted by a video posted by journalist Nick Sortor, where a clerk at the Hampton Inn Lakeview Minneapolis confirmed a policy of not accepting reservations from DHS agents, despite the hotel's prior apology [4][5]. - The clerk indicated a lack of awareness regarding any policy changes, stating that the management had not communicated any updates [4][5]. Industry Context - The situation has drawn attention amid broader criticisms of the Somali community in Minneapolis by the Trump administration, which has linked them to various frauds against federal programs [8]. - The DHS has publicly criticized Hilton for the actions of the Everpeak property, claiming that the hotel was actively refusing service to DHS law enforcement [11].
Hilton cuts ties with Minnesota hotel owner after DHS, ICE agents allegedly denied service
Fox Business· 2026-01-06 17:56
Core Viewpoint - Hilton Hotels has terminated its relationship with a Minneapolis-area hotel franchise due to ongoing refusal to accommodate Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) agents, despite previous assurances from the hotel management that the issue had been resolved [1][6]. Group 1: Company Actions - The decision to cut ties with the franchisee was made after a video surfaced showing hotel staff confirming the refusal to accommodate DHS and ICE agents, contradicting earlier statements from the hotel's management [2][3][10]. - Hilton stated that it is committed to maintaining its standards and values, emphasizing that it has always been a welcoming place for all guests [6][9]. Group 2: Stakeholder Reactions - Bill Ackman, a billionaire hedge fund manager and Hilton shareholder, praised Hilton's swift response to the controversy, highlighting the importance of the investigative work done by independent journalist Nick Sorter [7][14]. - Ackman noted that the hotel in question is operated by a franchisee and that the decision to refuse ICE reservations was made by a front office manager, not Hilton itself [9].
Hilton says it is removing a Minnesota hotel from its system over ICE controversy
Business Insider· 2026-01-06 16:25
Core Viewpoint - Hilton is taking action against a Minnesota hotel operator after a video surfaced showing an employee refusing to provide rooms for immigration enforcement employees, emphasizing its commitment to being a welcoming place for all [1]. Group 1 - Hilton is removing a Minnesota hotel operator from its system due to the incident involving an employee's refusal to accommodate immigration enforcement [1]. - The company is engaging with all franchisees to reinforce the standards expected across its system to prevent similar incidents in the future [1].
Hilton stock dips after DHS accuses hotel chain of denying service to ICE agents
New York Post· 2026-01-06 15:40
Core Viewpoint - Hilton faced backlash from the Trump administration for allegedly canceling reservations made by ICE agents, leading to a 2% drop in stock price, although shares recovered slightly the following day [1][5]. Group 1: Incident Overview - The Department of Homeland Security (DHS) accused Hilton of denying service to ICE agents in Minnesota, where they were investigating fraud claims within the Somali immigrant community [2][9]. - DHS claimed Hilton executed a "coordinated campaign" to refuse service to law enforcement, with specific allegations that reservations were maliciously canceled when officers attempted to book rooms [3][4]. Group 2: Company Response - A Hilton representative stated that the hotel in question was independently owned and operated, asserting that the actions taken were not reflective of Hilton's values [7][10]. - Hilton has apologized for the actions of the team involved and is taking steps to accommodate affected guests, emphasizing that their properties are open to everyone and do not tolerate discrimination [10][13]. Group 3: Historical Context - In September 2020, Hilton publicly opposed using its hotels for detaining migrants, reinforcing its stance against any association with such activities [15][16].
Wall Street Breakfast Podcast: DHS Calls Out Hilton Over ICE
Seeking Alpha· 2026-01-06 11:45
Group 1: Hilton Hotels (HLT) - The Department of Homeland Security (DHS) criticized Hilton Hotels for allegedly canceling reservations for Immigration and Customs Enforcement (ICE) officers at a Minneapolis hotel, claiming it was a coordinated campaign to refuse service to DHS law enforcement [3][4] - Following the incident, shares of Hilton (HLT) fell nearly 2.5% [4] - A spokesperson for Hilton stated that the hotel involved is independently owned and operated, and the actions taken were not reflective of Hilton's values, emphasizing that the company does not tolerate discrimination [5] Group 2: Hawaiian Electric Industries (HE) - Hawaiian Electric reached a $47.75 million settlement with shareholders who accused the company of misleading them about wildfire prevention and safety protocols prior to the 2023 Maui wildfires [6][7] - Shareholders alleged that Hawaiian Electric falsely claimed it was taking appropriate actions to mitigate wildfire risks associated with its utility poles; the company denied wrongdoing but agreed to the settlement [7] - The settlement is pending approval from a U.S. District Court in San Francisco [8] Group 3: Clarivate (CLVT) - Clarivate released its 2026 Drugs to Watch report, highlighting 11 therapies expected to provide significant clinical benefits and strong commercial potential [8] - The report focuses on therapies that may transform treatment for various diseases, including metabolic, cancer, immune, rare, and neurological conditions, with potential major impacts within five years [9]
因加盟酒店拒客,希尔顿被美国土安全部点名……
Guo Ji Jin Rong Bao· 2026-01-06 08:00
Core Viewpoint - The U.S. Department of Homeland Security (DHS) accused Hilton Hotels of refusing to provide accommodation to Immigration and Customs Enforcement (ICE) officials, labeling the incident as a "coordinated action" that negatively impacted Hilton's brand image and stock price [1][6]. Group 1: Incident Details - DHS released communication screenshots showing emails from a Hilton-affiliated hotel in Minnesota, indicating a refusal to allow ICE officials to stay at the property [1]. - One email explicitly stated, "We do not allow ICE or any immigration enforcement personnel to stay at our property," while another email mentioned the cancellation of a reservation linked to immigration enforcement [1][6]. Group 2: Responses and Reactions - A Hilton spokesperson clarified that the involved hotel operates independently and does not reflect Hilton's values or official stance, emphasizing that the actions were not in line with company policy [6]. - The management company of the hotel, Everpeak Hospitality, issued a statement committing to corrective measures and ensuring affected guests are properly accommodated, asserting a non-discriminatory approach [6]. Group 3: Market Impact - Despite Hilton's attempts to distance itself from the hotel's actions, the market reacted cautiously, with Hilton's stock price dropping approximately 2.5% on January 5 [6]. - Analysts noted that actions by individual franchise locations can quickly escalate into broader brand challenges in a highly polarized political environment [6].
美媒:被美国土安全部指控“恶意取消”其特工预订房间,希尔顿酒店回应
Huan Qiu Wang· 2026-01-06 02:18
【环球网报道】据美国广播公司(ABC)、《纽约时报》等媒体报道,美国国土安全部当地时间5日指 控希尔顿酒店"恶意取消"了其下属机构美国移民与海关执法局特工在明尼苏达州明尼阿波利斯市预订的 房间,拒绝向他们提供服务。希尔顿酒店随后对这些指控作出回应,称该酒店由另一家集团独立运营。 该集团已就此事致歉。 报道提到,拥有该酒店的公司也在声明中表示道歉,并称此次取消预订的行为违反了其"欢迎所有客 人"的政策。 据了解,美国本届政府去年1月执政以来奉行强硬的驱逐非法移民政策,引发广泛争议。ABC援引多名 知情人士消息介绍称,此次事件发生之际,国土安全部可能将向明尼阿波利斯市和圣保罗市部署多达 2000名特工,以开展欺诈和移民调查。 国土安全部在帖文中指责希尔顿酒店发起了一场"协同一致的行动",拒绝为该部人员提供服务。"当执 法人员使用官方政府邮箱和价格预订房间时,希尔顿酒店恶意取消了他们的预订。这是不可接受 的。"国土安全部称,"为什么希尔顿酒店要站在杀人犯和强奸犯一边,蓄意破坏并阻挠国土安全部执法 人员执行国家移民法律的使命?" ABC称,希尔顿酒店发言人驳斥了相关指控,称该酒店为独立运营,"其行为并不代表希尔顿的价 ...
Hilton called out by DHS after the department said ICE agents' reservations were canceled at an independently owned Hampton Inn
Business Insider· 2026-01-06 01:27
Core Viewpoint - The Department of Homeland Security (DHS) highlighted an incident involving a Hilton-branded hotel in Minnesota that canceled reservations for Immigration and Customs Enforcement (ICE) agents, raising concerns about discrimination in hospitality services [1] Group 1: Company Response - Hilton clarified that it does not own or operate the hotel in question, stating that the actions taken were not reflective of Hilton's values [2] - The company emphasized its commitment to inclusivity, asserting that its properties are open to everyone and that it does not tolerate discrimination [2] Group 2: Hotel Owner's Statement - Everpeak Hospitality, the owner of the hotel, stated that the incident was inconsistent with their policy of being welcoming to all and apologized to the affected guests [3] - The hotel owner confirmed they are in contact with impacted guests to ensure accommodations are made [3] Group 3: Ownership Structure - Hilton is a publicly traded company owned by its shareholders, with The Vanguard Group and BlackRock being the largest shareholders, owning 10.6% and 8.5% of its common stock, respectively [4] - Most Hilton-branded hotels are franchised or owned by third parties, indicating that they operate independently from Hilton [5]
Hilton Lands in DHS Crosshairs After ICE Agents' Hotel Reservations Are Canceled
WSJ· 2026-01-05 22:30
Core Argument - The ongoing campaign against law enforcement in Minneapolis has sparked renewed discussions regarding the circumstances under which businesses can refuse service [1] Group 1 - The debate centers around the balance between business rights and public safety concerns [1] - Various stakeholders, including business owners and law enforcement, are expressing differing opinions on the issue [1] - The situation highlights the complexities of service refusal in the context of social and political movements [1]
Hilton shares fall after DHS says Minneapolis hotel cancelled reservation due to immigration enforcement
CNBC· 2026-01-05 20:37
Core Viewpoint - The Department of Homeland Security (DHS) criticized Hilton Hotels for canceling reservations made by DHS officers due to their immigration enforcement work, leading to a 2% drop in Hilton's share price following the public backlash on social media [2][3]. Group 1: Incident Details - DHS reported that officers' reservations were abruptly canceled by a Minneapolis Hilton hotel, which they claimed was a coordinated effort to refuse service to law enforcement [2][3]. - Emails from Hilton indicated that the hotel would not allow Immigration and Customs Enforcement (ICE) or immigration agents to stay, citing concerns over government reservations linked to immigration work [4][5]. Group 2: Hilton's Response - Hilton stated that the actions of the specific hotel do not reflect the company's values, emphasizing that their hotels are welcoming to all and that they are investigating the matter with the individual hotel [6]. - The company highlighted that most of its properties are independently owned and operated, which may lead to variations in service and policies across locations [7]. Group 3: Context of the Incident - The incident occurred amid a broader crackdown by DHS on alleged fraud in Minnesota, with reports indicating that over $9 billion may have been fraudulently obtained through Medicaid programs since 2018 [8]. - The crackdown could involve approximately 2,000 agents and officers from ICE and Homeland Security Investigations, indicating a significant federal presence in the Twin Cities area [8].