| --- | --- | --- | --- | |------------------------------------------------------|-----------------------------------------------------------------------------------|--------------------------------------------------------|---------------------------------------------------------------------------------| | | | | | | | | | | | | | | Itaú Unibanco Holding S.A. | | | | | | | | | | | | review | 4Q20 Earnings | | | | Candido Bracher Current CEO and new Board Member | Milton Maluhy Filho Current CFO and CRO and n ...

Itaú Unibanco Holding S.A. (NYSE:ITUB) Q3 2020 Earnings Conference Call November 4, 2020 11:00 AM ET Company Participants Candido Bracher - President and Chief Executive Officer Conference Call Participants Jorge Kuri - Morgan Stanley Thiago Batista - Banco UBS Geoffrey Elliott - Autonomous Carlos Gomez - HSBC Tito Labarta - Goldman Sachs Natalia Corfield - JP Morgan Henrique Navarro - Santander Operator Good morning ladies and gentlemen welcome to Itaú Unibanco Holding Conference Call to discuss 2020 Third ...

| --- | --- | |--------------------------------------------------------------------------------------------------------|-------| | | | | | | | | | | | | | Conference call 3Q20 Earnings review th | | | São Paulo, November 4 , 2020 | | | | | | Candido Botelho Bracher President and CEO Alexsandro Broedel Executive Director, Group Head of Finance | | | Renato Lulia Jacob Group Head of Investor Relations and Market Intelligence | | Context Current outlook Momento atual Economic activity Prospect of Brazilian GDP ...

Financial Data and Key Metrics Changes - The bank ended Q2 2020 with a recurring net income of BRL 4.2 billion, translating to a return on equity (ROE) of 13.5%, reflecting a 7.5% growth in net income [19] - The cost of credit decreased by 23%, contributing to the net income growth, although this was partially offset by a higher effective income tax rate due to a 5 percentage point increase in social contribution [20] - The loan portfolio grew by 2.9%, ending the period with a balance of BRL 811 billion [20] Business Line Data and Key Metrics Changes - The loan portfolio was stable when adjusted for foreign exchange valuation, with large corporates growing by 3.6% quarter-on-quarter, while individual loans contracted by 3.9% [21] - There was a significant contraction in credit cards and secured personal loans, reflecting a change in customer behavior and a proactive risk management approach [21] - Personalized credit with new payment conditions grew by 44%, partially compensating for the drop in other segments [21] Market Data and Key Metrics Changes - The economic activity in Brazil contracted by 45% at the end of March compared to pre-pandemic levels but showed recovery, reaching 90% of pre-COVID-19 activity levels by the end of June [8] - The bank's digital customer base increased by 17.1% over the last year, with nearly 1 million new bank accounts opened through the app in the first half of the year [29] Company Strategy and Development Direction - The bank focused on supporting customers during the crisis, participating in government programs to finance small retailers and extending emergency payroll financing for micro and small companies [11][12] - The integration of ESG teams into the bank's operations is a priority, with initiatives aimed at sustainable development, particularly in the Amazon region [18] - The bank aims to maintain appropriate capital and liquidity levels while adapting to changes in credit demand and market conditions [31][32] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the unprecedented nature of the crisis and the uncertainty surrounding future economic conditions, opting to suspend guidance [31] - The bank expects a gradual recovery in economic activity and a potential reduction in the cost of credit, with provisions anchored in an expected loss model [32] - Management expressed confidence in delivering efficiency gains through continuous investment in technology and optimization of distribution channels [32] Other Important Information - The bank allocated over BRL 1 billion to fight the COVID-19 pandemic, including donations of medical supplies and support for vaccine production [16] - The non-performing loans (NPL) ratio decreased, but management cautioned that this does not fully reflect the ongoing crisis [25] Q&A Session Summary Question: Performance of loans that left the revised program - Management noted that many loans that matured after the initial 60-day grace period have performed better than expected, with a high level of payments [39] Question: Impact of instant payment platform on fees - Management expects the new instant payment platform to have a gradual impact on income, with potential competition effects in the midterm [41][42] Question: Provisions and cost of risk normalization - Management indicated that it may be too soon to see provisions return to normalized levels in Q3, as the most fragile quarter is still ahead [49] Question: Strategic view on Itau CorpBanca and IRB - Management confirmed normal operations for Itau CorpBanca and indicated a willingness to increase participation in IRB if conditions allow [50] Question: Credit card business recovery - Management reported that credit card expenditures are currently 10% to 15% below historical levels, with recovery expected to be gradual [56] Question: Competition from fintechs - Management observed strong competition in specific areas, particularly in acquiring and investment businesses, but noted that fintechs are still relatively small players in the overall lending market [57][62] Question: Position in XP and goodwill write-off - Management expressed satisfaction with the investment in XP and clarified that the goodwill write-off for CorpBanca had minimal impact on financial statements due to amortization practices [67][70]

Itaú Unibanco Holding S.A. (NYSE:ITUB) Q1 2020 Earnings Conference Call May 5, 2020 10:30 AM ET Company Participants Candido Brache - President and Chief Executive Officer Milton Maluhy Filho - Chief Financial Officer Alexsandro Broedel - Executive Director, Group Head of Finance and IR Renato Lulia Jacob - Head of IR and Market Intelligence Conference Call Participants Jason Mollin - Scotiabank Tito Labarta - Goldman Sachs Mario Pierry - Bank of America Thiago Batista - UBS Geoffrey Elliott - Autonomous Re ...

| --- | --- | --- | --- | |-------|-------------------------------------------------------------------------------------|-------|----------------------------| | | | | | | | | | | | | | | | | | | | | | | Conference call | | | | | 1Q20 Earnings review | | | | | | | | | | Candido Botelho Bracher President and CEO | | | | | | | | | | Milton Maluhy Filho Executive Vice-President, CFO and CRO | | | | | Alexsandro Broedel Executive Director, Group Head of Finance and Investor Relations | | | | | Renato Lulia Jacob ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 20-F ☐ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2019 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☐ SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE AC ...

| --- | --- | --- | --- | --- | |------------------------------------------------------------------------------|------------------|-------|-------|--------------------------------------------------| | | | | | | | | | | | | | | | | | | | Conference call | | | | | | 2019 Earnings review | | | | | | | | | | | | Candido Botelho Bracher President and CEO | | | | | | Milton Maluhy Filho Executive Vice-President, CFO and CRO | | | | | | Alexsandro Broedel Executive Finance Director and Head of Investor Relations | ...

Itaú Unibanco Holding S.A. Management Discussion & Analysis and Complete Financial Statements 3Q19 : 88 >"" 00 000 000 == www.itau.com.br/investor-relations facebook.com/Itaú @Itaú @Itaú /Itaú /bancoitau Contents | --- | --- | --- | |--------------|----------------------------------------------------------|-------| | Management | Executive Summary | 03 | | Discussion & | Income Statement and Balance Sheet Analysis 11 | | | Analysis | Managerial Financial Margin 12 | | | | Cost of Credit 13 | | | Page 03 | C ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 20-F ☐ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2018 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☐ SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE AC ...