Jamf Holding Corp. (NASDAQ:JAMF) Q4 2023 Results Conference Call February 27, 2024 4:30 PM ET Company Participants Jennifer Gaumond - Vice President of Investor Relations John Strosahl - Chief Executive Officer Ian Goodkind - Chief Financial Officer Conference Call Participants Joshua Reilly - Needham & Company Rob Owens - Piper Gregg Moskowitz - Mizuho Jake Roberge - William Blair Matt Hedberg - RBC Chad Bennett - Craig-Hallum Pat Walravens - JMP Koji Ikeda - Bank of America Securities Operator Thank you f ...

Jamf Holding (JAMF) came out with quarterly earnings of $0.13 per share, beating the Zacks Consensus Estimate of $0.12 per share. This compares to earnings of $0.06 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of 8.33%. A quarter ago, it was expected that this company would post earnings of $0.07 per share when it actually produced earnings of $0.08, delivering a surprise of 14.29%.Over the last four quarters, the company has ...

Customer Base and Market Presence - Jamf has over 75,300 customers deploying 32.3 million devices across more than 100 countries and territories as of December 31, 2023[24] - Jamf had over 75,300 customers as of December 31, 2023, with 28,000 new customers added in the last three years[80] - Jamf's international presence grew, with 35% of new subscriptions originating outside North America in 2023[75] - Jamf's global Total Addressable Market was estimated to be approximately $35 billion in 2022, based on Frost & Sullivan data[66] Customer Satisfaction and Retention - Jamf's Net Promoter Score (NPS) is 55 as of November 2023, significantly exceeding industry averages[25] - The company maintained a high customer satisfaction score of 9.24 out of 10 in 2023 based on surveys[84] - Jamf's dollar-based net retention rate was 108% as of December 31, 2023, with 30,700 customers using both management and security products[75] - Approximately 57% of Jamf's bookings for the year ended December 31, 2023, were facilitated via channel partners[73] Product Offerings and Innovation - Jamf Pro, the company's flagship product, has been serving customers since 2002 and supports SMBs, enterprises, and educational institutions[46] - Jamf Now offers pay-as-you-go Apple device management and security for SMBs, enabling remote configuration and inventory management[49] - Jamf School provides educators with tools to manage classroom devices, deploy lessons, and control access to content for students[50] - Jamf Connect allows IT admins to provision devices with business-critical applications based on cloud identity, ensuring seamless remote access[51] - Jamf's Jamf Protect solution provides endpoint security for Mac, iOS, Android, and Windows devices, including mobile threat detection and zero-day phishing prevention[53] - Jamf's Jamf Business Plan offers a bundled solution for Apple device lifecycle management, including deployment, identity, access, management, and security[54] - Jamf's Jamf Executive Threat Protection, acquired from ZecOps in 2022, provides advanced device telemetry analysis to identify and remediate targeted attacks[56] - Approximately 24% of the company's global employee base is dedicated to research and development[89] - The company's research and development teams are organized into small, agile teams focused on product innovation and same-day support for Apple releases[89] Financial Performance - Total revenue for the year ended December 31, 2023 was $560.6 million[425] - Subscription revenue grew to $543.019 million in 2023, a 19.3% increase from $455.007 million in 2022[440] - Net loss for 2023 was $110.086 million, an improvement from $141.301 million in 2022[440] - Cash and cash equivalents increased to $243.576 million in 2023, up from $224.338 million in 2022[438] - Total assets grew to $1.589 billion in 2023, compared to $1.529 billion in 2022[438] - Sales and marketing expenses rose to $250.757 million in 2023, a 15.2% increase from $217.728 million in 2022[440] - Research and development expenses increased to $134.422 million in 2023, up 12.1% from $119.906 million in 2022[440] - Net cash provided by operating activities in 2023 was $36.0 million, down from $90.0 million in 2022 and $65.2 million in 2021[448] - Acquisitions, net of cash acquired, in 2023 totaled $18.8 million, compared to $23.8 million in 2022 and $352.7 million in 2021[448] Employee and Workforce Metrics - The company's voluntary retention rate for employees was 93% as of December 31, 2023[101] - In the annual employee engagement survey conducted in September 2023, 86% of over 2,400 participating employees agreed they would recommend the company as a great place to work[101] - Women made up approximately 37% of the company's management team as of December 31, 2023[102] - As of December 31, 2023, the company had 2,767 employees, with 1,665 employed in the U.S. and 1,102 employed outside the U.S.[103] - The company announced a workforce reduction plan in January 2024, impacting approximately 6% of full-time employees[155] Regulatory and Compliance Risks - The company is subject to data privacy regulations such as GDPR, UK-GDPR, CPRA, and CCPA, which impose significant penalties for non-compliance[107] - The company is subject to global data protection laws such as GDPR, CCPA, and CPRA, which may impact demand for its platform and increase compliance costs[196] - European data transfers outside the European Economic Area are highly regulated, with mechanisms like Standard Contractual Clauses facing legal challenges[197] - Compliance with privacy laws and contractual obligations may result in substantial costs, fines, or reputational damage[200] - Increased regulatory scrutiny from the SEC on cybersecurity disclosures poses additional risks for the company[189] Cybersecurity and Data Protection - Cybersecurity risks are increasing, with potential for significant liabilities and reputational damage if a breach occurs[185] - The company relies on third-party software vendors, limiting its ability to monitor data security and ensure integrity[186] - A security breach could result in litigation, regulatory investigations, fines, and significant costs for remediation and mitigation[187] - The company's cybersecurity products may fail to detect advanced attacks, leading to potential claims and reputational harm[188] - Customers are responsible for their own data security, but breaches on their systems could still harm the company's reputation and finances[190] Intellectual Property and Legal Risks - As of December 31, 2023, the company owned 13 issued U.S. patents and 28 issued patents in foreign jurisdictions[91] - The company's issued U.S. patents will expire between 2034 and 2042, excluding any patent term adjustments or extensions[91] - The company may face intellectual property disputes, potentially leading to significant expenses, damages, or product redesigns[201] - The company relies on third-party software and intellectual property licenses, which may not always be available on commercially reasonable terms[204] - The company's limited patent portfolio may hinder its ability to deter patent infringement claims[203] Operational and Market Risks - Rapid technological changes and failure to respond to evolving customer needs could render existing products obsolete and unmarketable[165] - Sales expansion depends on factors like customer awareness, product enhancements, and effective marketing programs[166] - Development of new technology is complex and uncertain, with risks including failure to predict market demands and defects in new products[167][168] - Intense competition from companies with greater resources could result in reduced sales and margins[170] - Incorporation of AI/ML technologies may expose the company to reputation harm, liability, and regulatory challenges[171] - Competitive pressures from existing and new companies may harm the company's business, revenue, and market share[172] - Customer dissatisfaction with Apple devices could negatively impact the company's results of operations[124] - Sales cycles are lengthy and unpredictable, particularly for large enterprises and government entities[177] - The company relies on free trials and inbound lead-generation strategies, which may not consistently convert to paying customers[182] - Real or perceived errors, failures, or bugs in the company's products could lead to negative publicity, loss of customers, and liability claims[191][192] - Service outages or performance problems could harm the company's reputation and financial condition, especially during peak usage times[193] - Apple service outages could negatively impact customer perception of the company's products and lead to reputational damage[194] Financial and Accounting Details - The company had $243.6 million in cash and cash equivalents as of December 31, 2023[413] - The company issued $373.8 million in 0.125% 2026 Notes in September 2021[414] - The company's cash and cash equivalents are held in money market deposit accounts and funds with original maturities of three months or less[413] - The company's revenue recognition process involves significant effort due to the high volume of transactions[425] - The company may incur debt or issue equity securities for transactions, potentially diluting shareholders and increasing fixed obligations[162] - The company maintained effective internal control over financial reporting as of December 31, 2023[428] - Internal controls of dataJar were not included in the company's assessment of internal control over financial reporting[429] - Stockholders' equity as of December 31, 2023, was $717.5 million, down from $738.4 million at the end of 2022[445] - The company issued 711,111 shares of common stock in connection with a business combination in 2022, valued at $15.1 million[445] - Cash, cash equivalents, and restricted cash totaled $1.9 million in other current assets and $10.9 million in other assets as of December 31, 2023[465] - The company capitalized $1.9 million in implementation costs for cloud computing arrangements in other current assets and $10.9 million in other assets[465] - No material impairment losses were recognized for equipment and leasehold improvements during 2021, 2022, and 2023[464] - The company's service arrangements may include the right to control the use of an asset, subject to ASC 842 lease accounting standards[470] Geographic and Regional Performance - Revenue by geographic region for 2023 was $560.6 million, with $377.9 million from the Americas, $140.2 million from Europe, the Middle East, India, and Africa, and $42.5 million from Asia Pacific[458] - Long-lived assets as of December 31, 2023, totaled $32.8 million, with $21.5 million in the Americas, $3.2 million in Europe, the Middle East, India, and Africa, and $8.2 million in Asia Pacific[459] - The U.S. accounted for 65% of the company's total long-lived assets as of both December 31, 2023, and 2022[459] Industry Trends and Market Dynamics - Apple operating systems accounted for 24% of global web traffic in December 2023, up from 4% in January 2009[35] - In the U.S., Apple operating systems represented 41% of web traffic in December 2023, compared to 35% for Microsoft and 20% for Google[35] - IDC predicts a 20% increase in Mac sales to business users worldwide between 2023 and 2024[35] - 80% of remote-capable employed Americans worked exclusively or partially remote in 2023, according to a Gallup study[39] - The company faces competitive pressures from potential mergers and acquisitions in the cloud-based technology industry[173]

Exhibit 99.1 Jamf Announces Fourth Quarter and Fiscal Year 2023 Financial Results MINNEAPOLIS – February 27, 2024 – Jamf (NASDAQ: JAMF), the standard in managing and securing Apple at work, today announced financial results for its fourth quarter and fiscal year ended December 31, 2023. "Jamf completed 2023 with solid results as organizations choose Jamf to enable an Apple-first, modern approach to managing and securing employee devices," said John Strosahl, Jamf CEO. "Our unique ability to deliver Trusted ...

MINNEAPOLIS, Feb. 06, 2024 (GLOBE NEWSWIRE) -- Jamf (NASDAQ:JAMF), the standard in managing and securing Apple at work, today announced it is first to market with support for Apple Vision Pro adding this powerful new endpoint to its Apple-first, Apple-best security and access products, Jamf Protect and Jamf Connect.  Vision Pro supports several enterprise security features, including DNS encryption, content filtering, zero trust network access and more. Jamf is able to help customers adopt the Vision Pro in ...

MINNEAPOLIS, Jan. 17, 2024 (GLOBE NEWSWIRE) -- Jamf (NASDAQ:JAMF) begins 2024 holding a market-leading position as the only vendor to deliver modern management and comprehensive security in the same powerful platform that is built for Apple's unique technology. Organizations turning to Jamf are able to save money and resources by consolidating up to 18 different tools and disparate workflows, including six device management, three identity and access management (IAM), and nine endpoint security tools. Over ...

MINNEAPOLIS, Jan. 11, 2024 (GLOBE NEWSWIRE) -- Jamf (NASDAQ: JAMF), the standard in managing and securing Apple at work, announced today that members of its management team will present at the following investor conference: 26th Annual Needham Growth Conference on Tuesday, January 16, 2024 at 11:45am Eastern Time Webcast of this event will be available on the investor relations section of the Company's website at https://ir.jamf.com/. About Jamf Jamf’s purpose is to simplify work by helping organizations ma ...

MINNEAPOLIS, Jan. 11, 2024 (GLOBE NEWSWIRE) -- Jamf (NASDAQ: JAMF), the standard in managing and securing Apple at work, announced today that members of its management team will present at the following investor conference: 26th Annual Needham Growth Conference on Tuesday, January 16, 2024 at 11:45am Eastern Time Webcast of this event will be available on the investor relations section of the Company's website at https://ir.jamf.com/. About JamfJamf’s purpose is to simplify work by helping organizations man ...

Financial Data and Key Metrics Changes - Jamf achieved a year-over-year revenue growth of 15% in Q3, marking the 14th consecutive quarter of exceeding expectations [8][99] - Non-GAAP operating income was $12.4 million, an 80% increase over the prior year, resulting in a non-GAAP operating income margin of 9%, a 300 basis points improvement year-over-year [13][15] - Annual Recurring Revenue (ARR) grew 15% year-over-year to $566.3 million [13][99] - Non-GAAP gross profit margin was 82%, consistent with expectations, and the trailing 12 months unlevered free cash flow margin was 11%, down from 14% the previous year [15][102] Business Line Data and Key Metrics Changes - SaaS recurring revenue remained strong, while less strategic revenue sources like license and services experienced year-over-year declines [99] - The business plan saw an 87% year-over-year increase, indicating strong growth in security solutions [66][106] - Security solutions now comprise 21% of total ARR, with significant growth in the enterprise space [66][93] Market Data and Key Metrics Changes - The broader PC market declined 7.6% year-over-year, with Apple shipments down 23.1%, yet Apple’s market share grew to 10.6% from 8.6% in Q2 [63] - The financial services sector showed strong growth, with significant device additions in Q3 [94][93] - Education sector growth remained muted due to previous investments made during the pandemic [72][75] Company Strategy and Development Direction - The company aims to extend its leadership position by executing its strategy focused on helping organizations succeed with Apple [60][85] - Jamf is investing in diversifying its business beyond Mac management, with strong adoption of mobile and security solutions [101] - The company plans to continue improving operating margins and driving efficiencies through scalability initiatives [78][102] Management's Comments on Operating Environment and Future Outlook - Management noted macroeconomic uncertainty impacting customer budgets and elongated sales cycles, but expressed confidence in the company's ability to achieve strong results [14][83] - The outlook for Q4 2023 includes expected total revenue in the range of $148 million to $149 million, representing growth of 13% to 14% year-over-year [16][77] - Management anticipates that the net retention rate will improve as the economy stabilizes [100][126] Other Important Information - Jamf hosted its largest Jamf Nation User Conference (JNUC) in September, highlighting innovations and growth drivers [61][86] - The company is recognized as a leader in endpoint security by Frost & Sullivan, enhancing its market position [91][66] - The shift from upfront to annual billing for multi-year contracts has impacted cash flow but is not indicative of lost customers [76][102] Q&A Session Summary Question: What are the underlying trends in net retention rate? - The net retention rate declined to 108% in Q3, primarily due to muted customer hiring affecting device growth at renewal [126] Question: How is the company addressing the muted growth in education? - Management acknowledged the muted growth in education but highlighted strengths in security and the business plan [106][111] Question: What is the impact of Apple's device shipments on Jamf's performance? - There is no direct correlation between Apple's quarterly shipments and Jamf's performance, but a trailing 12-month perspective shows influence on the install base [117] Question: How is the company leveraging its channel partners? - Jamf is investing in its channel organization to increase business through partners and has seen year-over-year growth in channel business [143] Question: What are the expectations for cash flow moving forward? - The shift to annual billings is expected to continue, impacting cash flow forecasting [144]

Earnings Presentation Third Quarter 2023 Unless otherwise specified, financial information and other data presented in this presentation is presented as of September 30, 2023. Jamf's historical results are not necessarily indicative of the results that may be expected in the future. The forward-looking statements contained in this presentation are also subject to additional risks, uncertainties, and factors, including those more fully described in our Annual Report on Form 10-K for the fiscal year ended Dec ...