Thryv Holdings, Inc. (NASDAQ:THRY) Q2 2021 Earnings Conference Call August 11, 2021 8:30 AM ET Company Representatives Joe Walsh - Chief Executive Officer, President Paul Rouse - Chief Financial Officer Grant Freeman - Vice President of Client Success KJ Christopher - AVP of IR, Treasury & Tax Conference Call Participants Arjun Bhatia - William Blair Scott Berg - Needham & Company Rob Oliver - Baird Zach Cummings - B. Riley Securities Daniel Moore - CJS Securities Operator Good day ladies and gentlemen. Tha ...

Investor Supplement Second Quarter 2021 Safe Harbor This Presentation may include certain forward-looking statements, including, without limitation, statements concerning the conditions of our industry and our operations, performance, and financial condition, including, in particular, statements relating to our business, growth strategies, product development efforts, and future expenses. Forward-looking statements can be identified by words such as ''anticipates,'' ''intends,'' ''plans,'' ''seeks,'' ''beli ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark one) x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2021 OR o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to __________ Commission File Number: 001-35895 THRYV HOLDINGS, INC. (Exact name of registrant as specified in its charter) | Delaware 13-2740040 | ...

Financial Data and Key Metrics Changes - The company reported a 17% year-over-year revenue growth in Q1 2021, driven by increased demand for cloud adoption among small businesses [5][27] - SaaS revenue reached $37.3 million, a 70% increase year-over-year, while SaaS billings were $40.3 million, up 22% year-over-year [27] - The average revenue per user (ARPU) increased to $304 from $240 in Q1 2020, reflecting a strategic move upmarket [27][73] - Churn rate improved to 2.5% from 3.4% in Q1 2020, indicating better customer retention [27] Business Line Data and Key Metrics Changes - The marketing services segment saw a revenue decline of 21% year-over-year, with Q1 revenue at $227.9 million and billings down 22% to $216.2 million [28] - The adjusted gross margin for the consolidated business was 69%, a 50 basis point increase from the previous year [29] - The adjusted EBITDA for Q1 was $104.9 million, resulting in an adjusted EBITDA margin of 37% [29] Market Data and Key Metrics Changes - The company is expanding its presence in the Australian market through the acquisition of Sensis, which is expected to contribute to revenue in the future [23][31] - The new segment, Thryv International, is projected to generate revenues between AUD 180 million to AUD 200 million for 2021 [31] Company Strategy and Development Direction - The company is focusing on enhancing its SaaS offerings and expanding its sales channels, including inbound and reseller channels, to drive growth [6][40] - The launch of ThryvPay as a standalone app aims to attract new small business clients and increase engagement [14][19] - The company is committed to verticalizing its product offerings to better serve specific industries, particularly in home services [59][62] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing transition of small businesses to cloud solutions, indicating a strong market opportunity [5][10] - The company anticipates continued growth in its SaaS business, with an upward revision of revenue guidance for 2021 to $151 million to $153 million [30][34] - Management acknowledged the need for investments in product development and marketing to sustain growth, which may lead to slight margin compression [30][55] Other Important Information - The company has seen significant engagement from its existing clients, with daily and weekly active usage metrics improving [12][13] - The integration with QuickBooks and MYOB accounting software is expected to simplify operations for small business owners [20] Q&A Session Summary Question: Changes in customer acquisition and SaaS product value proposition - Management noted that the pandemic has shifted customer perceptions, leading to increased demand for comprehensive cloud solutions rather than narrow point solutions [37][39] Question: Benefits of ThryvPay compared to competitors - ThryvPay offers lower transaction fees and features tailored for service-based businesses, which has led to customer switches from competitors like Stripe [43][45] Question: Impact of Sensis acquisition on guidance - Management indicated that there is minimal contribution from Sensis to current revenue guidance, with significant impacts expected in 2022 and 2023 [46][51] Question: Expectations for ThryvPay app attachment rates - Management believes the free ThryvPay app will drive brand awareness and potentially convert users to full SaaS solutions, but specific projections are not yet available [52][53] Question: SaaS segment margins outlook - Management expects some margin compression due to increased investments in growth, but the SaaS business will remain profitable [54][55] Question: Rollout of Thryv for home services - The company is preparing to launch a verticalized product for home services, leveraging feedback from existing clients to enhance functionality [59][62]

thryv Investor Supplement First Quarter 2021 Safe Harbor This Presentation may include certain forward-looking statements, including, without limitation, statements concerning the conditions of our industry and our operations, performance, and financial condition, including, in particular, statements relating to our business, growth strategies, product development efforts, and future expenses. Forward-looking statements can be identified by words such as ''anticipates,'' ''intends,'' ''plans,'' ''seeks,'' ' ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark one) x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 OR o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to __________ Commission File Number: 001-35895 THRYV HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 13-2740040 (State o ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark one) x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2020 OR o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to __________ Commission File Number: 001-35895 THRYV HOLDINGS, INC. (Exact name of registrant as specified in its charter) | Delaware | | 13-2 ...