Financial Performance - Total revenue increased by 20% year-over-year to $1.901 billion[12, 40, 42] - Recurring revenue increased by 39% year-over-year[10, 12] - Adjusted EBITDA increased by 41% year-over-year[10, 12] - Adjusted EBITDA margin expanded by 280 bps to 18.5%[10, 12] - Free cash flow was $125 million in Q3 2021[10, 13, 34, 67] - Non-GAAP diluted EPS increased by 28% year-over-year to $0.69[13, 42] Segment Performance - Banking: Digital banking revenue increased by 9% year-over-year[21] - Banking: Digital banking recurring revenue increased by 71% year-over-year[21] - Retail: Recurring revenue increased by 4% year-over-year[27] - Hospitality: Aloha Essential sites increased by 102% year-over-year[31] - Hospitality: Recurring revenue increased by 19% year-over-year[31] Strategic Goals - The company is progressing towards its NCR 80/60/20 goals, with 76% of revenue from software and services, 62% from recurring revenue, and an Adjusted EBITDA margin of 18.5%[32]

Financial Data and Key Metrics Changes - NCR Corporation reported a total revenue growth of 20%, reaching $1.9 billion, with a significant increase in recurring revenue by 39%, which now represents 62% of total revenues compared to 53% a year ago [8][22][23] - Adjusted EBITDA increased by 41% to $352 million, with an adjusted EBITDA margin expanding to 18.5%, marking the highest level in four years [9][24] - Free cash flow generated in the quarter was $125 million, marking the sixth consecutive quarter of positive free cash flow [9][25] Business Line Data and Key Metrics Changes - In the banking segment, revenue increased by 35% year-over-year, driven by software and services revenue, while ATM hardware revenue declined [26] - Digital banking grew by 9% year-over-year, with 22 renewals and three new logo deals in the third quarter [11][28] - The retail segment saw a slight revenue decline of 1% year-over-year due to lower hardware revenue, but recurring revenue increased by 4% [33] - The hospitality segment experienced a revenue increase of 29% as restaurants reopened, with a 46% increase in signed subscription total contract value [34] Market Data and Key Metrics Changes - Cash transactions on NCR's ATMs in the U.S. increased by 12% compared to the third quarter of 2020, indicating strong transaction growth [30] - The company noted strong demand for its self-checkout solutions, with expectations for a double-digit growth rate in total self-checkout revenue for the full year [87] Company Strategy and Development Direction - NCR is transitioning to a software platform and payments company, focusing on increasing recurring revenue streams and improving profit margins [6][10] - The integration of Cardtronics is on track, with expectations to accelerate the NCR-as-a-Service strategy and shift revenue mix towards software services [10][44] - The company aims to generate 80% of its revenue from software and services and 60% from recurring revenue, with current figures at 76% and 62% respectively [37] Management's Comments on Operating Environment and Future Outlook - Management acknowledged challenges in the supply chain, with an estimated $100 million in cost pressure for the year, but expressed confidence in managing these challenges [51][82] - The company expects to see a sequential increase in hardware revenue in Q4, despite ongoing supply chain constraints [42][60] - Management remains optimistic about the growth trajectory of digital banking and the overall stability of the business [76] Other Important Information - NCR's management emphasized the importance of customer satisfaction and the need to adapt to supply chain challenges collaboratively with clients [70][80] - The company plans to hold a virtual Investor Day on December 9 to provide updates on strategic goals and performance [46][92] Q&A Session Summary Question: Impact of supply chain issues on revenue and operating profit - Management indicated that supply chain-related cost pressures could amount to approximately $100 million for the year, with a significant portion expected in Q4 [51][52] Question: Contribution of Cardtronics to revenue and EBITDA - Management did not break out Cardtronics' specific figures but noted that the banking segment grew about 3% on a pro forma basis [58] Question: Backlog growth and future orders - Management confirmed that there was no significant backlog growth and that they are managing customer expectations regarding delivery timelines [59][60] Question: Adjusted EBITDA margins and pricing strategies - Management stated that the adjusted EBITDA margin of 18.5% was achieved despite supply chain pressures, and they are implementing pricing strategies to offset costs [68][73] Question: Digital banking growth and potential air pockets - Management expressed confidence in the stability and growth of digital banking, with no anticipated delays in implementation cycles [76] Question: Customer conversations regarding self-checkout solutions - Management noted increased demand for self-service solutions driven by labor costs and the pandemic, with expectations for continued growth in this area [86]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ________________________ FORM 10-Q ________________________ (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2021 or o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ____________ Commission File Number: 001-00395 ________________________ NCR ...

Q2 2021 EARNINGS CONFERENCE CALL 1 MICHAEL HAYFORD, PRESIDENT & CEO OWEN SULLIVAN, COO TIM OLIVER, CFO August 3, 2021 NOTES TO INVESTORS Comments made during this conference call and in these materials contain "forwardlooking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 (the "Act"). Forward-looking state ...

NCR Corporation (NCR) Q2 2021 Earnings Conference Call August 3, 2021 4:30 PM ET Company Participants Michael Nelson - Vice President of Investor Relations Michael Hayford - President and Chief Executive Officer Tim Oliver - Chief Financial Officer Owen Sullivan - Chief Operating Officer Conference Call Participants Kathryn Huberty - Morgan Stanley Dan Perlin - RBC Capital Markets Matt Summerville - D.A. Davidson Paul Chung - JPMorgan Daniel Kurnos - The Benchmark Company Operator Good day and welcome to th ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ________________________ FORM 10-Q ________________________ (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2021 or o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ____________ Commission File Number: 001-00395 ________________________ NC ...

Q1 2021 EARNINGS CONFERENCE CALL 1 MICHAEL HAYFORD, PRESIDENT & CEO OWEN SULLIVAN, COO TIM OLIVER, CFO April 27, 2021 NOTES TO INVESTORS FORWARD-LOOKING STATEMENTS. Comments made during this conference call and in these materials contain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 (the ...

NCR Corporation (NCR) Q1 2021 Results Conference Call April 27, 2021 4:30 PM ET Company Participants Michael Nelson - Vice President of Investor Relations Michael Hayford - President and Chief Executive Officer Tim Oliver - Executive Vice President and Chief Financial Officer Owen Sullivan - Chief Operating Officer Conference Call Participants Kathryn Huberty - Morgan Stanley Timothy Willi - Wells Fargo Securities Daniel Kurnos - The Benchmark Company Joel Hoeffler - Stephens Inc Paul Chung - JPMorgan Chase ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ________________________ FORM 10-K ________________________ (Mark One) ☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 or o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ____________ Commission File Number: 001-00395 ________________________ NCR COR ...

Q4 2020 EARNINGS CONFERENCE CALL 1 MICHAEL HAYFORD, PRESIDENT & CEO OWEN SULLIVAN, COO TIM OLIVER, CFO February 9, 2021 NOTES TO INVESTORS Comments made during this conference call and in these materials contain "forwardlooking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 (the "Act"), including statement ...