Core Insights - The discussion at the ICR Conference 2026 highlighted NCR Voyix's commitment to leveraging AI and technology to enhance partner support and drive innovation in the restaurant industry [1] Company Overview - NCR Voyix Corporation (NYSE: VYX) is a prominent global provider of digital commerce solutions specifically tailored for the retail and restaurant sectors, with a strong emphasis on platform-led SaaS and service capabilities [7] - The company is headquartered in Atlanta, Georgia, and serves customers in over 30 countries worldwide [7] Leadership Profile - Benny Tadele, as Executive Vice President and President of Restaurants at NCR Voyix, has a proven track record in transitioning traditional business models to innovative SaaS solutions, significantly enhancing growth and operational efficiency [2] - Prior to his role at NCR Voyix, Tadele played a crucial role at ACI Worldwide, where he implemented SaaS models that improved customer value and drove substantial revenue growth [3] - Tadele holds advanced degrees in computational science and engineering from the Georgia Institute of Technology, equipping him with a strong foundation in tech-driven business models [4] Leadership Philosophy - Tadele is dedicated to mentorship and leadership development, advocating for transformational leadership to unlock potential and foster collective success [5] - He promotes a culture of continuous improvement and strategic risk-taking within teams, encouraging exploration of new growth avenues [5] Community Engagement - Residing in Atlanta, Tadele balances his professional life with community involvement, applying his leadership skills to promote growth and resilience in local initiatives [6]

Financial Data and Key Metrics Changes - The company has undergone significant transformation over the past two years, focusing on restaurant and retail sectors, moving away from banking and ATM businesses [4][6] - The company celebrated its 100th anniversary as a publicly traded entity, highlighting its long-standing presence in the market [4] Business Line Data and Key Metrics Changes - NCR Voyix positions itself as a leader in platform-powered technology solutions for unified commerce, emphasizing end-to-end payment capabilities and integration of various solutions [3][4] - The company has introduced a new suite of products built on a single platform for both restaurant and retail sectors, enhancing its service offerings [6][21] Market Data and Key Metrics Changes - The company has established a six-year exclusive agreement with Chipotle to adopt new technology, indicating strong market demand for innovative solutions [18][82] - The company serves a diverse client base, including large multinational brands, mid-market growth brands, and smaller clients through indirect channels [82] Company Strategy and Development Direction - The company is focused on operational discipline and execution, aiming to improve its "say-do ratio" to enhance predictability for customers [12][14] - A customer-centric culture is being cultivated, with a commitment to treating every customer as the most important [16][20] - The company is leveraging AI capabilities to accelerate solution development and enhance operational efficiency [28][44] Management's Comments on Operating Environment and Future Outlook - The management anticipates continued pressure on restaurant margins due to low consumer sentiment and high operational costs, emphasizing the need for innovation and efficiency [35][87] - The company believes that focusing on customer experience and hospitality will be crucial for growth and differentiation in the industry [88][92] Other Important Information - The company is witnessing a significant shift towards AI adoption in the restaurant industry, with a focus on self-service technologies and autonomous decision-making systems [46][61] - Data is categorized into three buckets: customer data, operational data, and business data, which are essential for enhancing customer experiences and operational efficiency [67][79] Q&A Session Summary Question: What is the company's view on the state of the consumer today? - The company notes that consumer sentiment is low, and raising prices without innovation may lead to customers trading down to cheaper options [85][87] Question: How is the company leveraging AI in its operations? - The company is using AI for various applications, including marketing, staff training, and operational decision-making, with a focus on enhancing efficiency and customer experience [44][46][61] Question: What are the main takeaways for the industry this year? - The company emphasizes its long history, commitment to customer-centric solutions, and the introduction of innovative products as key messages for the industry [102][104]

NCR Voyix (NYSE:VYX) FY 2026 Conference January 13, 2026 01:30 PM ET Company ParticipantsLiz DiTrapano - Co-Lead, Restaurant TeamBenny Tadele - EVP and President of Restaurant BusinessLiz DiTrapanoAll right, we are going to go ahead and get started. Thank you for joining us today. My name is Liz DiTrapano. I co-lead the Restaurant Team at ICR, and I am thrilled to be joined by Benny Tadele of NCR Voyix this evening or this afternoon. Let's start with some quick introductions. You've had a long career in thi ...

Financial Data and Key Metrics Changes - The company has undergone significant transformation over the past two years, focusing on the restaurant and retail sectors, moving away from its previous banking and ATM business [3][5] - The company celebrated its 100th anniversary as a publicly traded entity, highlighting its long-standing presence in the market [3] Business Line Data and Key Metrics Changes - NCR Voyix positions itself as a leader in platform-powered technology solutions for unified commerce, providing end-to-end payment capabilities and various technology solutions for restaurants [2][5] - The company has introduced a new suite of products built on a unified platform for both restaurant and retail sectors, enhancing its service offerings [5][19] Market Data and Key Metrics Changes - The company serves close to 50% of the top 100 global restaurant brands, indicating a strong market presence [22] - There is a growing demand for self-service solutions, with a notable increase in customer preference for kiosks, leading to higher ticket values [46][48] Company Strategy and Development Direction - The company emphasizes a customer-centric approach, focusing on operational discipline and execution to enhance predictability for customers [10][12] - NCR Voyix aims to leverage AI capabilities to accelerate solution development and address operational efficiency challenges faced by restaurants [20][42] Management's Comments on Operating Environment and Future Outlook - The management acknowledges ongoing pressures on restaurant margins due to low consumer sentiment and high operational costs, emphasizing the need for innovation and efficiency [34][85] - The company anticipates that the demand for technology solutions that enhance operational efficiency and customer experience will continue to grow [41][92] Other Important Information - NCR Voyix has established a six-year exclusive agreement with Chipotle to adopt its next-generation technology, showcasing its commitment to innovation [16][80] - The company has a diverse client base, ranging from large multinational brands to mid-market and smaller clients, indicating a broad market appeal [80] Q&A Session Summary Question: What is the state of the consumer today? - The management notes that consumer sentiment remains low, and restaurants must focus on innovation and operational efficiency to attract customers [83][85] Question: How is the industry using AI? - AI is being utilized across the industry, with a shift from simplistic AI to more advanced applications, including self-service kiosks and voice AI for order accuracy [42][51] Question: What are the main takeaways for the industry this year? - The company emphasizes its long history, commitment to customer service, and the introduction of new technology solutions as key messages for the industry [99][101]

ATLANTA--(BUSINESS WIRE)--NCR Voyix Corp. (NYSE: VYX), a platform-powered leader in unified commerce for shopping and dining, today announced the unveiling of its next-generation portfolio of microservices-based applications. Built on the Voyix Commerce Platform, it represents the culmination of NCR Voyix's software modernization strategy—transforming how retail and restaurant businesses deliver seamless experiences across every channel and format. This marks a major milestone in the Company's. ...

Summary of NCR Voyix Conference Call Company Overview - **Company**: NCR Voyix (NYSE: VYX) - **CEO**: Jim Kelly - **Background**: The company underwent a split in October 2023, separating the ATM business into a new entity called Atleos. The company sold its digital banking asset for $2.5 billion, significantly improving its balance sheet, with current debt trailing below 2, specifically at 1.8 billion as of the last quarter [10][11][12]. Key Changes and Developments - **Leadership Transition**: Jim Kelly became CEO in February 2024, focusing on restructuring and modernizing the company [10][11]. - **Customer Engagement**: Kelly visited 80% of the company's offices and met with 80% of employees and customers to understand their needs and improve service [12]. - **Product Modernization**: The company is modernizing its technology, with a suite of new products to be showcased at the NRF event in January 2026. The modernization leverages AI and aims to enhance customer connections [12][14]. Financial Performance and Revenue Structure - **Revenue Composition**: The company anticipates $2 billion in revenue, with 75% coming from services (hardware and software maintenance) and 25% from software licenses [89]. - **Customer Base**: The company has a stable customer base with attrition rates below 1%. It serves large enterprises like Publix and Whole Foods, focusing on enterprise solutions rather than small and medium-sized businesses (SMBs) [16][51]. Technology and Product Strategy - **Voyix Commerce Platform (VCP)**: The VCP is a cloud-oriented architecture that can operate without cloud connectivity, enhancing reliability for retail and restaurant clients. It utilizes microservices technology, allowing for rapid updates and innovations [64][68]. - **New Product Development**: The company has developed new products rapidly, with some created in less than a week, demonstrating agility in product development [66][68]. Market Position and Competitive Landscape - **Enterprise vs. SMB Focus**: NCR Voyix primarily targets enterprise clients, which require different technology and service levels compared to SMBs. The company has a significant presence in the enterprise market, with 400 enterprise clients making up 80% of its revenue [75][76]. - **Competitive Advantage**: The company emphasizes its service capabilities as a differentiator in the market, with a large workforce dedicated to customer service [52][53]. Future Outlook - **Growth Potential**: The company is optimistic about revenue growth driven by new product offerings and modernization efforts. The integration of payments into its services is seen as a significant opportunity, with $1.4 trillion in payments processed through its systems [98][99]. - **Strategic Partnerships**: NCR Voyix has established connections with major fuel providers and is expanding its payment services, which could enhance its revenue streams [113][119]. Additional Insights - **Cultural Shift**: The company is undergoing a cultural transformation towards a "culture of winning," focusing on customer engagement and service excellence [23][127]. - **Market Dynamics**: The competitive landscape is evolving, with NCR Voyix aiming to win customers from competitors by leveraging its modernized platform and improved service delivery [128]. This summary encapsulates the key points discussed during the NCR Voyix conference call, highlighting the company's strategic direction, financial performance, and market positioning.

Summary of NCR Voyix Conference Call Company Overview - **Company Name**: NCR Voyix - **Industry**: Payments and Fintech - **Key Executives**: CEO Jim Kelly, President of Restaurants Benny Tadele - **Recent Changes**: The company has undergone significant transformation, including the spin-off of its ATM business (NCR Atlios) and the sale of its digital banking business for $2.5 billion, allowing for a focus on software and platform development [4][5][6]. Core Points and Arguments Transformation and Strategy - **Transformation Focus**: The company is focused on profitable growth, recurring revenue expansion, and innovation [3]. - **Restructuring**: The company has reduced its footprint from an $8 billion revenue company to a more focused software platform company [4]. - **Customer Base**: The company serves thousands of customers, predominantly large enterprises, with a focus on modernizing their technology [6][21]. Product Development - **Voyix Commerce Platform (VCP)**: A new platform that enhances connectivity and customer engagement, allowing for faster deployment and innovation [9][12][13]. - **Microservices Architecture**: This architecture allows for quicker updates and changes without affecting the entire system, enhancing operational efficiency [35][36]. - **Upcoming Product Launch**: A new suite of products will be launched at the NRF show in January, targeting major markets including restaurants, grocery, fuel, and convenience [7][19]. Financial Performance and Growth Potential - **Revenue Structure**: Currently, software revenue represents about 25% of total revenue, with expectations for significant growth as new applications are adopted [23][46]. - **Churn Rate**: The company has a low attrition rate of 1% of revenue, indicating strong customer loyalty [15]. - **Long-term Growth**: The company anticipates moderate initial uptake of new solutions, with significant growth expected as customers modernize their infrastructure [22][26]. Market Conditions and Customer Sentiment - **Macro Environment**: Despite a challenging macroeconomic environment, customers are recognizing the value of new technology investments [26][30]. - **Cost Management**: Customers are focused on cost savings and efficiency, with many looking to replace outdated systems with more efficient solutions [29][30]. Competitive Landscape - **Differentiation**: NCR Voyix differentiates itself through its robust architecture and hybrid model, which combines the benefits of cloud and on-premise solutions [34][36]. - **Market Position**: The company believes it has a unique position in the market, especially with its new offerings that address the needs of enterprise customers [34][37]. Payments Strategy - **Payments Opportunity**: The company has a significant opportunity in the payments space, with over $1.4 trillion in transaction volume in the U.S. alone [38][40]. - **Partnerships**: The partnership with WorldPay and the development of the Voyix Connect gateway are key to expanding payment capabilities [38][39]. Additional Important Insights - **AI Integration**: The company is leveraging AI to modernize legacy applications rapidly, enhancing its product offerings [16][58]. - **Efficiency Initiatives**: Significant headcount reductions and operational efficiencies are being pursued to improve margins, which are expected to rise above 20% [55][61]. - **Historical Context**: The company has a rich history and a loyal customer base, with many customers having relationships spanning decades [49][50]. This summary encapsulates the key points discussed during the NCR Voyix conference call, highlighting the company's strategic direction, product innovations, financial outlook, and competitive positioning in the payments and fintech industry.

Core Insights - NCR Voyix Corporation is a leading global provider of digital commerce solutions, focusing on the retail and restaurant industries [2][6] - The company will have presentations at upcoming investor conferences, with a live webcast available for investors [1][3] Company Overview - NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in over 30 countries [2] - The company reported revenues of $3.8 billion and a net income of $616 million for the year 2023 [3][9] - NCR Voyix employs approximately 14,000 people [3][9] Recent Developments - NCR Voyix has been selected by Marco's Pizza as its preferred technology provider for international expansion, starting with a new store opening in Mexico [6] - The company has partnered with WEX to enable payment for commercial fuel transactions at its cloud-native POS systems in the U.S. [7]

Core Insights - NCR Voyix (VYX) reported quarterly earnings of $0.31 per share, exceeding the Zacks Consensus Estimate of $0.22 per share, and a significant improvement from a loss of $0.24 per share a year ago [1] - The earnings surprise of +40.91% indicates strong performance, following a previous surprise of +35.71% in the last quarter [2] - The company generated revenues of $684 million for the quarter ended September 2025, surpassing the Zacks Consensus Estimate by 2.32%, although this represents a decline from $711 million in the same quarter last year [3] Earnings Performance - NCR Voyix has surpassed consensus EPS estimates three times over the last four quarters, indicating a positive trend in earnings performance [2] - The company has also topped consensus revenue estimates four times in the last four quarters, showcasing consistent revenue growth despite the year-over-year decline [3] Stock Performance and Outlook - NCR Voyix shares have decreased by approximately 17.4% since the beginning of the year, contrasting with the S&P 500's gain of 15.6%, highlighting underperformance in the market [4] - The future stock performance will largely depend on management's commentary during the earnings call and the sustainability of the recent earnings results [4] Earnings Estimates and Industry Outlook - The current consensus EPS estimate for the upcoming quarter is $0.29, with expected revenues of $658.5 million, and for the current fiscal year, the estimate is $0.79 on $2.61 billion in revenues [8] - The Computer - Integrated Systems industry, to which NCR Voyix belongs, is currently ranked in the top 6% of over 250 Zacks industries, suggesting a favorable industry outlook that could positively impact stock performance [9]

Financial Data and Key Metrics Changes - Total revenue for the quarter was $684 million, a decline of 3% due to lower hardware sales and one-time software and services revenue [26] - Recurring revenue increased by 5% to $425 million, driven by 7% growth in restaurants and 4% growth in retail [26] - Adjusted EBIT was $125 million, an increase of 32%, with margin expanding 490 basis points to 18.3% [26][28] - Adjusted free cash flow was $42 million for the quarter, with capital expenditures of $38 million [28] Business Line Data and Key Metrics Changes - In the restaurant segment, total revenue was flat at $210 million, with recurring revenue increasing by 7% to $146 million [27] - In the retail segment, total revenue declined by 4% to $467 million, while recurring revenue increased by 4% to $276 million [28] - Software ARR increased by 8% and total segment ARR increased by 5% [26] Market Data and Key Metrics Changes - The restaurant business signed over 200 new software and services customers, with platform sites increasing by 6% and payment sites by 2% [19] - The retail business signed over 30 new software and services customers, with platform sites increasing by 16% and payment sites by 9% [22] Company Strategy and Development Direction - The company is focused on becoming a software-led business supported by robust payments and service capabilities, with a key milestone being the outsourcing of its hardware business [5][6] - The Voyix Commerce Platform is positioned as a platform-powered leader in unified commerce for retail and restaurants, leveraging AI-enabled development tools to accelerate innovation [13][14] - The company aims to enhance its payments presence across various verticals, strengthening recurring revenue and long-term growth [6][9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's progress and innovation pipeline, emphasizing the importance of disciplined execution for sustainable growth [30] - The outlook for revenue is projected to be between $2.65 billion and $2.67 billion, with adjusted EBITDA expected to range between $420 and $435 million [29][30] - Management noted that customer engagement remains strong, with positive feedback on new platform solutions [9][31] Other Important Information - A new six-year exclusive agreement with Chipotle was announced, marking a significant expansion of their partnership [33][34] - The company is preparing for the NRF Show in January to showcase new software and payment innovations [17] Q&A Session Summary Question: Can we talk about the price escalators referenced? - Management indicated that the company historically did not have escalators in all agreements, but is now ensuring they are included and charged accordingly, with expected increases being modest [36][38] Question: Can you quantify the impact of new relationships on the payment side of the business? - Management highlighted the potential for significant transaction volume through the Voyix Connect platform, estimating a total addressable market of approximately $1.3 trillion in the US [40][42] Question: What is the timeline for the ODM phasing project? - The project is expected to start in January and take approximately 90 days, with a focus on ensuring a smooth transition for customers and employees [53][54] Question: How is consumer health impacting technology investments? - Management noted that customers are eager to invest in technology to enhance consumer experiences and compete effectively, despite economic pressures [56][64]