☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2023 FORM 10-K ________________________ (Mark One) Table of Contents or UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ________________________ Commission File Number: 001-00395 NCR VOYIX CORPORATION (Exact name of registrant as specified in its charter) Maryland 31-0387920 (State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identi ...

ATLANTA--(BUSINESS WIRE)--NCR Voyix Corporation (NYSE: VYX), a leading global platform and provider of digital commerce solutions for the retail, restaurant and banking industries, today announced that $8.5 billion-asset Nicolet National Bank (Nicolet Bank) has selected NCR Voyix to enhance and improve its customer experience for digital banking. Green Bay, Wisconsin-based Nicolet Bank serves communities across Wisconsin, Michigan and parts of Minnesota. As part of a strategic effort to improve the custo ...

Financial Data and Key Metrics Changes - For Q4 2023, total revenue was $963 million, flat as reported and up 1% on a normalized basis [42] - Full year revenue was $3.83 billion, up 1% as reported and up 2% on a normalized basis [43] - Adjusted EBITDA for Q4 was $134 million, down 19% as reported and down 24% normalized [45] - Full year adjusted EBITDA was $618 million, up 4% as reported and up 2% normalized [46] - Full year margin expanded 40 basis points, driven by growth in software and services [47] Business Line Data and Key Metrics Changes Restaurant Segment - Q4 restaurant revenue increased 2%, with software and services revenue up 7% [48] - Full year restaurant revenue increased 3%, and software and services revenue increased 10% [49] - Q4 adjusted EBITDA for the restaurant segment increased 22% [49] Retail Segment - Q4 retail segment revenue declined 3%, with a 1% decline in software and services [50] - Full year retail revenue was flat, reflecting 3% growth in software and services [50] - Q4 retail adjusted EBITDA declined 14% [51] Digital Banking Segment - Q4 digital banking revenue increased 8%, and full year revenue increased 6% [52] - Q4 digital banking adjusted EBITDA was flat, while full year adjusted EBITDA declined 6% [52] Market Data and Key Metrics Changes - The company added approximately 14,000 sites to its platform and signed more than 650 new customers in 2023 [12] - Platform traffic and usage increased, with API calls exceeding $100 billion, up 35% from 2022 [13] Company Strategy and Development Direction - The company is focused on driving growth from software and service revenue streams post spin-off of the ATM business [7] - Key strategic initiatives include investing in technology innovation and expanding customer relationships across all segments [10][11] - The company aims to better address the mid-market segment, which is seen as a significant growth opportunity [18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to drive growth and efficiencies across all businesses [41] - The outlook for 2024 includes total revenue guidance between $3.6 billion and $3.7 billion, reflecting a decline in hardware revenue [55] - Management noted that recurring revenue is growing, with software and services expected to grow 2% to 4% [56] Other Important Information - The company reported a fraudulent ACH debit transaction impact of $23 million for 2023, with ongoing investigations [61][62] - The company plans to file a 10-K with details about material weaknesses in internal controls over financial reporting [63] Q&A Session Summary Question: Key growth metric ARR trends across segments - ARR grew 5% in 2023, with digital banking at 8%, restaurants at 12%, and retail at 1% [66] Question: Changes in win rates post spin-off - Management feels focused and competitive, with no significant changes in market dynamics [67][68] Question: Drivers of change in revenue outlook for 2024 - Hardware revenue is expected to decline, impacting overall revenue growth [70][71] Question: Digital banking growth expectations - Digital banking is anticipated to grow 7% in 2024 [76] Question: Cash flow conversion expectations - Cash conversion is expected to improve as separation costs decrease [80] Question: Investments in SMB focus - The company is investing about $15 million in sales across all segments, focusing on mid-market operators [83][84] Question: Cost-saving measures and expectations - The company is targeting $100 million in annualized cost savings across various areas [87][90]

ATLANTA--(BUSINESS WIRE)--NCR Voyix Corporation (NYSE: VYX), a leading provider of technology solutions to the retail, restaurant and digital banking industries, announced today that David Wilkinson, NCR Voyix’s CEO, will participate in a fireside chat at the Morgan Stanley TMT Conference. Wilkinson’s presentation will take place Tuesday, March 5 at 1:20 p.m. PST, and will be available live and via replay at the company’s investor relations website at https://investor.ncrvoyix.com. About NCR Voyix NCR Voy ...

NEWS RELEASE NCR Voyix Reports Preliminary Fourth Quarter and Full Year 2023 Results ATLANTA, February 29, 2024 - NCR Voyix Corporation (NYSE: VYX) ("NCR Voyix" or the "Company"), a leading provider of technology solutions, reported preliminary financial results today for the three and twelve months ended December 31, 2023. Reported results reflect the NCR Voyix business, following the spin-off of NCR Atleos Corporation ("NCR Atleos") as an independent, publicly traded company on October 16, 2023. | In mill ...

ATLANTA--(BUSINESS WIRE)--NCR Voyix Corporation (NYSE: VYX), a leading provider of technology solutions, will publish consolidated financial results for the fourth quarter and full year 2023 after the market closes on February 29, 2024. NCR Voyix’s management team will host a conference call to discuss the results at 4:30 p.m. EST the same day. Conference Call Details Date and time: February 29, 2024 | 4:30 p.m. EST Dial In Number: 877-407-3088 (Toll free) | +1 201-389-0927 (Local) Participants sho ...

NCR Voyix (VYX) has introduced its latest self-checkout solution, leveraging the advanced capabilities of the NCR Voyix Commerce Platform. This is the first solution that the company has launched after its separation of business into the digital commerce-based NCR Voyix and ATM-business-focused NCR Atleos.The newly introduced solution is focused on simplifying the store checkout process through various technologies like radio frequency identification, bar code scanning, computer vision and more to create a ...

Digital commerce company NCR Voyix has introduced a new self-checkout offering. The NCR Voyix Next Generation Self-Checkout Solution, announced in a news release Sunday (Jan. 14), was designed with the arrival of frictionless hybrid stores in mind, letting retailers “pivot quickly between assisted and self-checkout lanes or cash and cashless lanes.”The solution uses multiple signals — such as bar code scanning, computer vision, RFID and more — to lower shopper friction and “drive natural inclusivity,” the c ...

ATLANTA--(BUSINESS WIRE)--NCR Voyix Corporation (NYSE: VYX), a leading global provider of digital commerce solutions for the retail, restaurant and banking industries, has released key findings from its first Digital Commerce Index. The U.S. consumer survey explores how dining, grocery and fuel convenience purchase behaviors are changing. Self-Checkout is Making Strides with Consumers Self-checkout continues to gain traction, with 43% percent of consumers expressing a preference for it over traditional ...

ATLANTA--(BUSINESS WIRE)--NCR Voyix Corporation (NYSE: VYX), a leading global platform and provider of digital commerce solutions for the retail, restaurant and banking industries, and the world’s largest self-checkout vendor, today announced the launch of its Next Generation Self-Checkout Solution powered by NCR Voyix Commerce Platform. The NCR Voyix Next Generation Self-Checkout Solution is a significant evolution in the checkout experience for retailers and shoppers alike. It caters to changing shoppe ...