Core Viewpoint - The article discusses the launch of Shanghai Pudong Development Bank's (SPDB) "Artificial Intelligence+" initiative, highlighting its commitment to integrating AI technology into financial services to enhance operational efficiency and customer experience [5][9]. Group 1: AI Integration in Banking - Artificial intelligence is recognized as a strategic technology driving a new wave of technological revolution and industrial transformation, reshaping the financial industry's underlying logic [3]. - SPDB's "Artificial Intelligence+" initiative aims to build core competitiveness in financial technology, promoting deep integration of AI with financial services, driven by technological innovation and application needs [5][6]. - The bank has established a large-scale enterprise knowledge asset library and developed over 200 digital employee application scenarios to enhance its smart capabilities in customer insights, industry research, and financial analysis [6]. Group 2: Reports and Findings - SPDB released two significant reports: the "Artificial Intelligence+ Application Planning White Paper 1.0" and the "Commercial Bank Data Management Practice Report," which provide insights into the bank's AI applications and data management strategies [5][7]. - The white paper outlines SPDB's large model application system and explores technical practices in foundational engineering, knowledge assets, application creation, and security management [5][6]. - The data management report emphasizes the importance of data elements in driving financial services and provides a framework for commercial banks to enhance their data management systems [7]. Group 3: AI Application Achievements - SPDB has made significant strides in AI applications across various sectors, including inclusive finance, investment banking, corporate banking, treasury management, and custody services [9][10]. - The bank's AI-enabled services aim to transform customer experiences from passive responses to proactive insights, enhancing the overall digital financial service experience [9]. - Specific AI applications include intelligent marketing for inclusive finance, smart credit assessment for corporate lending, and AI-driven wealth management solutions [10]. Group 4: Future Directions - SPDB plans to focus on five key areas: technology finance, supply chain finance, inclusive finance, cross-border finance, and treasury finance, as part of its digital transformation strategy [9]. - The bank aims to continue innovating and exploring AI applications in finance, contributing to the intelligent development of the financial industry [10].
浦发银行发布“人工智能+”实践成果 解码AI时代银行智能应用新范式