Group 1 - Xiaomi's crisis management has been questioned, particularly regarding the timing and content of their public statements following a tragic incident involving three fatalities [2][4] - The company's statement included phrases expressing sorrow and a commitment to assist the victims' families, but lacked the emotional depth seen in Huawei's response to a similar incident [5][6] - There is speculation about whether Xiaomi's communication strategy was intentionally vague or if it was constrained by the need to coordinate with law enforcement [2][6] Group 2 - There is a debate on whether Xiaomi's CEO, Lei Jun, should have made a public statement sooner, with supporters arguing that his silence could damage his personal brand of sincerity [9][11] - Critics suggest that any public comment from Lei Jun could lead to further backlash, indicating a complex dynamic in crisis communication [12][13] - The article highlights the importance of transparency in rebuilding trust for Xiaomi, especially in light of the incident [17]
雷军,到底该不该立刻发声?