践行社会责任 守护百姓“钱袋子” 杭州银行北京次渠支行成功拦截老年人异常取现

Core Insights - The article highlights the successful interception of a suspicious transaction targeting an elderly customer by Hangzhou Bank's Beijing branch, showcasing the critical role of financial institutions in risk prevention and safeguarding public assets [1][3] Group 1: Incident Overview - On April 14, 2025, an elderly customer attempted to withdraw 10,000 yuan for a wellness therapy payment, which raised suspicions due to previous transfers totaling 28,000 yuan to the same institution over three months [1][3] - The bank staff initiated a verification process, pausing the transaction and reporting the situation to the branch manager, who discovered irregularities in the recipient's business information [3] Group 2: Risk Prevention Mechanisms - Hangzhou Bank has established a comprehensive risk warning mechanism, including mandatory inquiries about transaction purposes, monitoring of high-frequency transfers, and large cash withdrawals [3] - The bank has intercepted five suspicious transactions this year, preventing potential losses exceeding 100,000 yuan for customers [3] Group 3: Commitment to Customer Safety - The bank emphasizes its responsibility to protect customer funds and plans to continuously enhance its risk prevention mechanisms and employee fraud detection capabilities [3] - The bank encourages the public to remain vigilant against financial fraud and to consult legitimate financial institutions for assistance [3]