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为银发经济注入新动力 兴业银行天津分行助力养老金融高质量发展

Core Viewpoint - The establishment of the Tianjin Elderly Finance Professional Committee aims to enhance the development of elderly finance in Tianjin, promoting high-quality and sustainable growth in the silver economy and elderly service system [1][4]. Group 1: Establishment and Objectives - The Tianjin Elderly Finance Professional Committee was established on September 2024, focusing on integrating financial services with elderly care resources to support the "Tianjin Elderly" brand [1]. - The committee's goal is to ensure effective collaboration among various stakeholders to enhance the elderly service system in Tianjin [1]. Group 2: Role of Industrial Bank Tianjin Branch - Industrial Bank Tianjin Branch is one of the first member units of the committee, actively engaging in the integration of its "Anyu Life" elderly finance brand with the "Tianjin Elderly" brand [4]. - The bank has developed a comprehensive elderly finance service plan, "Anyu Life," which has evolved over ten years into an ecosystem supported by exclusive services, compensation planning, value-added rights, and activity platforms [4]. Group 3: Technological Innovations and Services - The bank is exploring smart elderly care and community financial services, collaborating with the Tianjin Elderly Association to create a smart elderly care service platform that connects data from multiple elderly care institutions [4]. - The platform aims to integrate information related to bed availability, caregivers, payments, and data analysis to facilitate the development of online and offline elderly services [4]. Group 4: Service Enhancements for Elderly Clients - The bank has implemented a "Special Group" service management guideline to provide personalized and high-quality services to elderly clients, including priority service windows and simplified application processes [5]. - The introduction of smart counters allows elderly clients to complete transactions without filling out paper forms, enhancing service efficiency [5]. - The bank has established a response mechanism for home service requests, addressing urgent needs of elderly clients who cannot visit the bank in person [5]. Group 5: Commitment to Social Responsibility - Industrial Bank Tianjin Branch emphasizes its commitment to social responsibility and aims to contribute to the sustainable development of elderly finance in Tianjin [7].