
Core Insights - Aurora, a leading customer interaction and marketing technology service provider, has achieved SOC 2 Type II certification for its core products EngageLab and GPTBots, highlighting its commitment to data security and compliance on a global scale [1][2]. Group 1: Certification and Compliance - The SOC 2 Type II certification is a globally recognized standard for data security and privacy compliance, focusing on the effectiveness of internal controls over several months across five key dimensions: security, availability, processing integrity, confidentiality, and privacy [1]. - This certification enhances Aurora's ability to meet compliance and business expansion needs across various regions, reinforcing its global compliance capabilities [2]. Group 2: Product Offerings - EngageLab is a leading omnichannel interaction solution provider that offers message notification solutions and marketing automation services, achieving high message delivery rates and user conversion rates while maintaining low sending costs [3]. - GPTBots.ai provides end-to-end AI solutions for customer service, enterprise search, and data insights, helping businesses excel in the AI era [4]. Group 3: Value Proposition - Aurora's platforms provide industry-leading security controls and continuous monitoring for customer data, ensuring high reliability in critical business scenarios [2]. - The certification underscores Aurora's position as a trusted intelligent customer interaction and AI service platform for global enterprise clients [2].