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GP Batteries Partners with GPTBots to Build a Global Intelligent Customer Service Network
Globenewswire· 2025-09-01 10:30
HONG KONG, Sept. 01, 2025 (GLOBE NEWSWIRE) -- GPTBots.ai, a leading enterprise-grade AI agent building platform. Breaking Boundaries in Digital Transformation: How Traditional Manufacturers Are Building Smarter, More Efficient Customer Service Systems. The collaboration between GP Batteries, a global leader in battery manufacturing, and GPTBots.ai, an enterprise-grade no-code AI agent platform, sets a benchmark for the industry. Image Source: https://formaplus.rs/ The Customer Service Challenge for Battery ...
GPTBots.ai Partners with GP Batteries to Build a Global Intelligent Customer Service Network
Globenewswire· 2025-09-01 10:00
Core Insights - Aurora Mobile Limited has formed a strategic partnership with GP Batteries to enhance customer service through AI technology, specifically via its platform GPTBots.ai [1][9] - The collaboration aims to set a new standard for digital transformation in traditional manufacturing sectors by improving customer engagement and operational efficiency [1][9] Company Overview - Aurora Mobile is a leading provider of customer engagement and marketing technology services in China, established in 2011 [10] - The company focuses on delivering stable messaging services and has developed solutions for omnichannel customer reach and AI-driven marketing technology [10] Partnership Details - GP Batteries, a global leader in battery manufacturing, has faced challenges in customer service due to the complexity of its product lines and multilingual markets [2] - The partnership with GPTBots.ai has led to the creation of an intelligent customer service system, including features like battery model recommendations and FAQs [2][3] Implementation and Results - Within two months of launching the AI system in the Netherlands, GP Batteries managed over 1,000 inquiries, reducing customer service workload by over 50% [3] - The implementation of GPTBots.ai has resulted in an automated response rate exceeding 50%, a reduction in operating costs by more than 50%, and extended service hours to 24/7 [4] Broader Applications of AI - The collaboration is expanding AI capabilities beyond customer service to include sales forecasting, supply chain optimization, and internal process automation [8] - AI's multilingual capabilities have standardized training and services across GP Batteries' global operations, significantly reducing communication costs [6][8] Future Outlook - GPTBots.ai positions itself as a long-term partner for enterprises in AI implementation, aiming to drive intelligent services and digital operations in the manufacturing industry [9]
GPTBots.ai Partners with GP Batteries to Build a Global Intelligent Customer Service Network
GlobeNewswire News Room· 2025-09-01 10:00
Core Insights - Aurora Mobile Limited has formed a strategic partnership with GP Batteries to enhance customer service through AI technology, specifically via its platform GPTBots.ai [1][9] - The collaboration aims to set a new standard for digital transformation in traditional manufacturing sectors by improving customer engagement and operational efficiency [1][9] Company Overview - Aurora Mobile Limited is a leading provider of customer engagement and marketing technology services in China, established in 2011 [10] - The company focuses on delivering stable messaging services and has developed solutions for omnichannel customer reach and AI-driven marketing technology [10] Partnership Details - GP Batteries, a global leader in battery manufacturing, has faced challenges in customer service due to the complexity of its product lines and multilingual markets [2] - The partnership with GPTBots.ai has led to the creation of a "Battery Advisor" and "Global Customer Service Ambassador" to streamline customer interactions [2][5] Implementation and Results - Within two months of launching the AI system in the Netherlands, GP Batteries managed over 1,000 inquiries, significantly reducing the workload of customer service representatives by over 50% [3] - The implementation of GPTBots.ai has resulted in an automated response rate exceeding 50%, a reduction in operating costs by more than 50%, and extended service hours to 24/7 [4] Broader Applications of AI - The collaboration is expanding AI capabilities beyond customer service to include sales forecasting, supply chain optimization, and internal process automation [8] - AI's multilingual capabilities have enabled standardized training and services, reducing communication costs for GP Batteries [6][8] Future Outlook - GPTBots.ai positions itself as a long-term partner for enterprises in AI implementation, aiming to drive intelligent services and digital operations in the manufacturing industry [9]
Aurora(JG) - 2025 Q2 - Earnings Call Transcript
2025-08-28 12:32
Aurora Mobile (JG) Q2 2025 Earnings Call August 28, 2025 07:30 AM ET Company ParticipantsChristian Arnell - Managing DirectorWeidong Luo - Co-Founder, Chairman and CEOShan-Nen Bong - Chief Financial OfficerConference Call ParticipantsNone - AnalystYuecong (Marco) Zhang - Senior Research AnalystOperatorLadies and gentlemen, thank you for standing by, and welcome to Aurora Mobile Second Quarter twenty twenty five Earnings Conference Call. At this time, all participants are in a listen only mode. After the spe ...
Aurora(JG) - 2025 Q2 - Earnings Call Transcript
2025-08-28 12:30
Aurora Mobile (JG) Q2 2025 Earnings Call August 28, 2025 07:30 AM ET Speaker0Ladies and gentlemen, thank you for standing by, and welcome to Aurora Mobile Second Quarter twenty twenty five Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session. Please be advised that today's conference is being recorded. I'd now like to hand the conference over to your host today, Christian Arnold.Thank you. Please go ...
Aurora(JG) - 2025 Q2 - Earnings Call Presentation
2025-08-28 11:30
Business Performance - EngageLab 客户数量同比增长 171%[9] - EngageLab 累计签约合同价值同比增长 265%[10] - EngageLab 季度收入同比增长 67%,环比增长 24%[11] - 公司与中国联通合作,通过 EngageLab 平台推出智能综合验证(国际版)[14] - 公司董事会批准一项战略计划,将高达 20% 的现金和现金等价物投资于加密货币和数字资产[26] Financial Highlights - 公司首次实现 GAAP 净利润[40] - 总收入为 8990 万人民币,同比增长 13%,环比增长 1%[43] - 开发者服务收入同比增长 14%,环比增长 3%[43] - 垂直应用收入同比增长 10%,环比下降 4%[43] - 开发者服务(订阅)收入同比增长 12%[47] - 增值服务收入同比增长 30%,环比增长 21%[47] - 财务风险管理收入同比增长 27%,客户数量同比增长 48%[49] - 毛利润同比增长 13% 至 5960 万人民币[52] - 递延收入余额为 1.561 亿人民币[58] - 截至 2025 年 6 月 30 日,现金和现金等价物及受限现金为 1.198 亿人民币[61] - 开发者服务(订阅)的净美元留存率 (NDR) 达到 99%[61]
极光公布2025年第二季度财报
Xin Lang Cai Jing· 2025-08-28 08:30
Core Insights - Aurora Mobile achieved its first quarterly net profit under GAAP in Q2 2025, marking a significant milestone for the company [3][4][14] - The company reported a revenue of 89.9 million RMB (12.5 million USD), a 13% increase year-over-year, driven by growth in developer services and industry applications [4][5][17] - The adjusted net profit for the quarter was 800,000 RMB (100,000 USD), compared to a loss of 400,000 RMB in the same period last year [4][7] Financial Performance - Revenue for Q2 2025 was 89.9 million RMB (12.5 million USD), up from 79.4 million RMB in Q2 2024, reflecting a 13% growth [4][5] - Cost of revenue was 30.2 million RMB (4.2 million USD), also a 13% increase from the previous year [4][5] - Gross profit reached 59.6 million RMB (8.3 million USD), marking a 13% increase year-over-year [4][5] - Total operating expenses were 60.8 million RMB (8.5 million USD), an 11% increase compared to the same quarter last year [5][12] - The company reported a net profit of 500,000 RMB (68,000 USD), a turnaround from a net loss of 1.3 million RMB in Q2 2024 [4][7] Business Highlights - The EngageLab product saw a significant increase in customer numbers, with a net addition of 210 clients and a revenue increase of 67% year-over-year [4][18] - The financial risk control business also performed well, with a revenue growth of 27% year-over-year [4] - Developer subscription service revenue retention rate (NDR) reached 99%, indicating strong customer loyalty [20] Future Outlook - The company expects Q3 2025 revenue to be between 88 million RMB and 91 million RMB, representing a year-over-year growth of approximately 11% to 15% [8] - The management remains optimistic about the execution capabilities of the team and the overall market conditions [3][8] Stock Buyback Program - As of June 30, 2025, the company repurchased a total of 322,649 American Depositary Shares (ADS), with 27,470 ADS repurchased in Q2 2025 for approximately 294,900 USD [9]
极光(JG.US)迎来历史上首个季度GAAP盈利,潜能释放开启增长新篇!
Ge Long Hui· 2025-08-28 08:06
Core Viewpoint - The company achieved its first quarterly U.S. GAAP profit in Q2 2025, marking a significant milestone in its profitability journey, supported by strong cash flow and robust growth in overseas business [1][4][17]. Financial Performance - Total revenue reached 89.9 million RMB, reflecting a significant year-on-year growth of 13% and positioning within the high range of previous performance guidance [2][8]. - Gross profit amounted to 59.6 million RMB, also showing a year-on-year increase of 13%, with a gross margin of 66.4%, indicating strong profitability [11][12]. - Operating cash flow net inflow was 7.94 million RMB, demonstrating high-quality earnings and financial stability [14]. Business Segments - Developer services generated 64.4 million RMB, accounting for 72% of total revenue, with subscription service revenue growing by 12% year-on-year [8][9]. - The financial risk control business saw a robust year-on-year growth of 27%, becoming a key driver for the industry application segment [3][9]. - Industry application revenue reached 25.5 million RMB, with a 10% year-on-year increase, supported by strong performance in the financial sector [9]. Key Products and Innovations - EngageLab achieved a 67% year-on-year revenue increase, with a customer base expansion of 210 new clients in Q2, totaling 1,058 clients [5][6]. - GPTBots.ai continued to gain market recognition, receiving four prestigious certifications and showcasing its innovations at major industry events [7][5]. Customer Retention and Growth Strategy - The developer subscription service revenue retention rate reached 99%, indicating effective customer relationship management and value extraction from existing clients [15][16]. - The company is focused on maintaining a lean operational cost structure, with total operating expenses at 60.8 million RMB, supporting sustained profitability [13].
极光(JG.US)Q2财报:GAAP净利润转正,各业务均得双位数增长!
Ge Long Hui· 2025-08-28 07:53
Core Insights - Aurora (NASDAQ: JG) reported its first quarter of U.S. GAAP profitability in Q2 2025, significantly enhancing its self-sustainability [1] - The company achieved a net cash inflow from operating activities of 7.94 million, with EngageLab's cumulative contract amount increasing by 265% year-over-year, expanding its customer base to 1,058, including a surge of 210 new customers in Q2 [1] - Total revenue reached 89.90 million, reflecting a year-over-year growth of 13%, with subscription service revenue at 53.70 million (up 12%), value-added service revenue at 10.70 million (up 30%), and industry application revenue at 25.50 million (up 10%) [1] Additional Highlights - EngageLab's customer base now spans 45 countries and regions, with revenue increasing by 67% year-over-year, maintaining a rapid market expansion pace; GPTBots.ai has also made significant commercial progress, becoming a "twin star" for the group's growth [2] - The financial risk control business has become a core engine driving industry application revenue, showing a year-over-year growth of 27%, indicating an ongoing optimization of Aurora's client base in the financial sector [2] - Aurora's developer subscription service revenue retention rate (NDR) stands at 99%, demonstrating steady progress in acquiring new customers while successfully maintaining and deepening existing customer relationships, thereby solidifying its growth foundation [2]
Aurora Mobile Limited Announces Second Quarter 2025 Unaudited Financial Results
Globenewswire· 2025-08-28 07:30
Financial Performance - Aurora Mobile reported revenues of RMB 89.9 million (US$ 12.5 million) for Q2 2025, representing a 13% increase from RMB 79.4 million in the same quarter last year, driven by a 14% increase in Developer Services and a 10% increase in Vertical Applications revenue [4][6] - The cost of revenues was RMB 30.2 million (US$ 4.2 million), also up 13% year-over-year, primarily due to increased media and technical service costs, partially offset by a decrease in short messaging costs [5][6] - Gross profit for the quarter was RMB 59.6 million (US$ 8.3 million), reflecting a 13% year-over-year increase [6][7] - Total operating expenses rose to RMB 60.8 million (US$ 8.5 million), an increase of 11% from the same quarter last year [6][7] - The company achieved a net income of RMB 0.5 million (US$ 68 thousand), compared to a net loss of RMB 1.3 million in the same quarter last year [6][8] Business Highlights - The company recorded its first-ever quarterly U.S. GAAP net income, marking a significant milestone in its operational performance [3] - EngageLab, the company's flagship product, saw an increase of 210 new customers in Q2 2025, with a notable 67% year-over-year revenue growth [6] - The Financial Risk Management business experienced solid revenue growth of 27% year-over-year [6] Outlook - For Q3 2025, Aurora Mobile expects total revenue to be between RMB 88.0 million and RMB 91.0 million, indicating a year-over-year growth of approximately 11% to 15% [10] Share Repurchase - As of June 30, 2025, the company had repurchased a total of 322,649 ADS, with 27,470 ADSs repurchased during Q2 2025, amounting to approximately US$ 294.9 thousand [11] Research and Development - Research and development expenses increased to RMB 26.0 million (US$ 3.6 million), a 10% rise from RMB 23.7 million in the same quarter last year, primarily due to higher personnel and technical service costs [14] Financial Metrics - The adjusted net income (non-GAAP) for Q2 2025 was RMB 0.8 million (US$ 0.1 million), compared to an adjusted net loss of RMB 0.4 million in the same quarter last year [6][8] - The adjusted EBITDA (non-GAAP) was RMB 1.2 million (US$ 0.2 million), down from RMB 1.6 million in the same quarter last year [6][9]