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HelloRide携手极光EngageLab,实现共享出行全球化用户运营
Ge Long Hui· 2025-10-16 08:08
Core Insights - The article highlights the importance of intelligent and seamless customer interaction capabilities as key competitive advantages for Chinese shared mobility brands expanding globally [1][3]. Group 1: HelloRide and EngageLab Collaboration - HelloRide, a global bike-sharing platform by 哈啰出行, aims to provide convenient and eco-friendly travel options [3]. - Since the partnership with EngageLab began at the end of 2022, HelloRide has improved global user experience and brand influence through effective AppPush and Email strategies [1][3]. Group 2: AppPush Capabilities - EngageLab's AppPush ensures timely notifications for users in Southeast Asia and Australia, regardless of their device, covering critical information such as ride reminders and order changes [4]. - The platform can handle over 12 billion messages daily and supports high concurrency, allowing millions of users to receive promotional messages simultaneously [4]. Group 3: Email Services for International Growth - HelloRide utilizes email services for various scenarios, achieving a global delivery rate of over 90% and a 99% inbox reach rate [5]. - The email strategy includes multi-language support and compatibility with major international email providers, facilitating market expansion [5]. Group 4: EngageLab's Comprehensive Solutions - EngageLab offers an AI-driven, multi-channel customer interaction solution, covering AppPush, WebPush, Email, OTP, SMS, and WhatsApp, enabling higher conversion rates and user retention [5]. - The platform supports diverse push strategies, including scheduled, segmented, and personalized notifications, backed by real-time data monitoring for continuous optimization [5].
EngageLab Excels at E-Commerce Expo Asia 2025, Leading the Future of Omnichannel and AI-Powered Customer Engagement
Globenewswire· 2025-10-15 09:00
Core Insights - EngageLab showcased its omnichannel customer engagement solutions at E-Commerce Expo Asia 2025, attracting significant interest from e-commerce innovators and industry leaders [1][2] - The company's platform integrates various communication channels, enhancing customer engagement and driving higher conversions and retention for e-commerce brands [2][3] Company Overview - EngageLab is a leading provider of AI-powered omnichannel customer engagement solutions, operating in over 220 countries and regions, delivering over 1 million messages per second [8] - The company focuses on innovation and performance, enabling businesses to build lasting relationships with customers [8] Product Highlights - EngageLab's platform includes features such as AppPush, WebPush, Email, SMS, WhatsApp, and OTP, allowing brands to create personalized customer journeys [3][8] - GPTBots, a flagship product under Aurora Mobile, offers end-to-end enterprise AI agent solutions, enhancing operational efficiency and customer support for e-commerce brands [6][9] Keynote Insights - Jerry Yin, Group Vice President of GPTBots & EngageLab, emphasized the importance of true omnichannel engagement in his keynote speech, highlighting how businesses can unify customer touchpoints for better market penetration [4][5] Market Trends - The demand for intelligent, scalable AI solutions in the e-commerce sector is growing, with many brands expressing interest in integrating AI-powered customer support [7][6]
GPTBots.ai赋能 Meta Dot,重塑香港STEAM教育新范式
Ge Long Hui· 2025-10-14 10:17
Core Insights - An AI-driven educational revolution is quietly taking place in Hong Kong, led by Meta Dot Limited, which has partnered with GPTBots.ai to create a scalable and global AI course ecosystem [1][4] - This collaboration signifies a shift in AI technology application in education from being an auxiliary tool to becoming a core engine for growth [1] Group 1: Challenges and Solutions - Meta Dot faces challenges in scaling its expert-driven educational services due to difficulties in replicating expert knowledge, slow course iteration, and high costs of personalized teaching [3] - To address these challenges, Meta Dot has adopted GPTBots.ai as its AI technology foundation, enabling the rapid development of a dedicated AI interactive platform, ZenseAI, which alleviates administrative burdens and improves data feedback [4][5] Group 2: Platform Empowerment - The collaboration with GPTBots.ai has transformed Meta Dot's educational model, allowing for the swift conversion of educational concepts into AI products without the need for a large development team [5] - The modular and scalable nature of the GPTBots platform supports Meta Dot in expanding its offerings from ZenseAI to the "Wisdom Ocean" curriculum, facilitating the growth of new business units [6] Group 3: Global Reach - The introduction of GPTBots is expected to serve as a bridge for Meta Dot to connect globally, enabling its educational concepts to transcend language and cultural barriers, thus reaching a broader international market [7] Group 4: Company Background - Meta Dot is a leading STEAM education service provider in Hong Kong, focused on innovative course design and educational consulting, aiming to integrate cutting-edge technology with education to foster students' innovative thinking and problem-solving skills [8] Group 5: GPTBots.ai Overview - GPTBots.ai, a subsidiary of Aurora (NASDAQ: JG), specializes in enterprise-level AI agent development and management, providing no-code/low-code tools to help businesses quickly build AI solutions tailored to their needs [9]
From Tool to Ecosystem: Meta Dot Pioneers STEAM Education Innovation in Hong Kong, Powered by GPTBots.ai
Globenewswire· 2025-10-14 09:00
Core Insights - Meta Dot has transformed its business model from expert consultancy to a scalable, AI-driven curriculum ecosystem in partnership with GPTBots.ai [1][6] - The integration of AI technology has allowed Meta Dot to address challenges in scaling its unique teaching methodologies, which is a common issue for professional service firms [3][4] Company Overview - Meta Dot specializes in innovative STEAM curriculum design, focusing on integrating technology with proven educational methodologies to enhance creativity and problem-solving skills among students [7] - GPTBots.ai, part of Aurora Mobile, provides a low-code platform that enables businesses to create and manage AI Agents, facilitating innovation and growth in various applications [8] Technological Integration - Meta Dot utilized GPTBots.ai as its technical backbone to develop the ZenseAI platform, which addresses industry pain points such as teacher administrative burdens [4] - The company has integrated AI into its "Smart Ocean" STEAM curriculum, creating AI-powered teaching assistants that enhance the learning experience [5] Market Expansion - The partnership with GPTBots.ai allows Meta Dot to analyze learning data effectively, fulfilling market needs and addressing student pain points, thus enabling international market penetration [6]
From Tool to Ecosystem: Meta Dot Pioneers STEAM Education Innovation in Hong Kong, Powered by GPTBots.ai
Globenewswire· 2025-10-14 09:00
Core Insights - Meta Dot has transformed its business model from expert consultancy to a scalable, AI-driven curriculum ecosystem in partnership with GPTBots.ai [1][6] - The integration of AI technology has allowed Meta Dot to address challenges in scaling its unique teaching methodologies, which is a common issue for professional service firms [3][4] Company Overview - Meta Dot specializes in innovative STEAM curriculum design, focusing on integrating advanced technology with proven educational methodologies to enhance creativity and problem-solving skills among students [7] - GPTBots.ai, part of Aurora Mobile, provides a low-code platform that enables businesses to create and manage AI agents, facilitating innovation and growth in various applications [8] Technological Integration - The ZenseAI platform was developed to alleviate teacher administrative burdens and further integrated into the "Smart Ocean" STEAM curriculum, creating AI-powered teaching assistants [4][5] - AI agents, such as the pre-class "Dive Brief" bot and the "In-class Coral Coach," utilize Retrieval-Augmented Generation (RAG) technology to offer real-time support and optimize the curriculum through data-driven feedback [5][6] Market Expansion - The partnership with GPTBots.ai allows Meta Dot to analyze learning data effectively, addressing market needs and student pain points while facilitating entry into international markets [6]
极光全球化布局再落一子,以专业数字化解决方案助力日本企业高效升级
Ge Long Hui· 2025-10-09 10:52
Core Insights - Aurora Mobile has officially launched operations in the Japanese market, marking a new phase in its globalization efforts and enhancing its presence in the Asia-Pacific region [1] - The company aims to provide robust, scalable, and secure technology services to enterprise clients across various industries, including e-commerce, finance, SaaS, manufacturing, and gaming [1] Product Offerings - Aurora has introduced two core platforms for the Japanese market: EngageLab, a comprehensive multi-channel marketing automation platform, and GPTBots, a no-code AI agent building platform [2] - EngageLab supports various communication methods such as AppPush, WebPush, email, SMS, WhatsApp, and OTP verification, facilitating seamless user communication and deep interaction for enterprises [2] - GPTBots enables enterprises to quickly build intelligent customer service, workflow automation, and multi-language support applications, with extensive integration capabilities with existing systems [2] AI Productivity Applications - The company has launched several AI productivity applications to enhance operational efficiency, including LiveSpeechly for real-time multilingual communication in business meetings and international customer service [2] - LiveSpeechly offers features like instant translation, automatic meeting minutes, and AI-generated summaries without the need for additional hardware or paid software [2] - WorkPilot, integrated with Microsoft Word, assists users in drafting, reviewing, translating, and managing knowledge, while allowing deep customization based on enterprise workflows [2] Market Engagement - Aurora will showcase its GPTBots platform at the NexTech Week Tokyo event from October 8 to 10, 2025, at Makuhari Messe [3] - The founder of Aurora expressed excitement about bringing the company's enterprise service experience and digital transformation insights to Japan, aiming for collaboration with local partners [3] - The establishment of a localized team and infrastructure in Japan is part of Aurora's strategy to provide timely responses and continuous technical support, ensuring sustainable long-term value for Japanese enterprise clients [3]
Aurora Mobile Expands Global Enterprise Solutions Footprint with Enhanced Offerings for the Japanese Market
Globenewswire· 2025-10-06 10:30
Core Insights - Aurora Mobile Limited is expanding its global business by introducing advanced omnichannel and AI solutions specifically designed for Japanese enterprises [1][4] - The company has a strong background in serving various sectors including e-commerce, finance, SaaS, manufacturing, and gaming, providing scalable and secure solutions [2] - A dedicated local team and infrastructure in Japan will ensure responsive support and ongoing innovation for Japanese clients [4] Company Overview - Founded in 2011, Aurora Mobile is a leading provider of customer engagement and marketing technology services in China, focusing on stable and efficient messaging services [5] - The company has developed solutions such as Cloud Messaging and Cloud Marketing to enhance omnichannel customer reach and interaction, alongside AI and big data-driven marketing technology solutions [5] Product Offerings - EngageLab: An omnichannel marketing automation platform for seamless user engagement across multiple channels [8] - GPTBots.ai: A no-code AI agent builder for deploying intelligent agents in customer service and workflow automation [8] - LiveSpeechly: A real-time multilingual communication tool for business meetings, featuring instant translation and AI-generated summaries [8] - WorkPilot: An AI-powered document and contract intelligence application integrated with Microsoft Word for secure and efficient document management [8] Market Commitment - Aurora Mobile will showcase its GPTBots.ai at NexTech Week Tokyo from October 8 to 10, 2025, highlighting its commitment to the Japanese market [3]
E-GetS Scales User Engagement Across SEA with EngageLab’s Omnichannel AppPush & WhatsApp Business Solutions
Globenewswire· 2025-09-30 09:00
Core Insights - EngageLab has successfully deployed its AppPush and WhatsApp Business API solutions for E-GetS, enhancing user engagement and operational efficiency across Southeast Asia [1][8] - E-GetS is a prominent local services and e-commerce platform in Southeast Asia, with over 3 million app downloads and a diverse range of services [2][4] Group 1: E-GetS Overview - E-GetS operates in Cambodia, Laos, Thailand, and Vietnam, providing services such as food delivery, group buying, e-commerce, and digital payments [2] - The platform serves millions of users in a multilingual and multicultural environment [2] Group 2: Challenges Faced by E-GetS - E-GetS encountered challenges due to rapid expansion across multiple Southeast Asian countries, including fragmented device ecosystems and network instability [4][5] - The company faced difficulties in reaching users in their preferred languages and limited engagement on traditional channels [5] Group 3: EngageLab Solutions - EngageLab's AppPush solution addresses the region's fragmented device ecosystem and network instability, ensuring reliable push notification delivery [5][6] - The solution integrates with major channels and adapts notification content to users' language settings, enhancing user experience [6] - E-GetS achieved up to 40% higher delivery rates compared to industry benchmarks, ensuring critical notifications reach users [7] Group 4: WhatsApp Business API Implementation - E-GetS utilizes the WhatsApp Business API for user authentication and customer engagement, recognizing WhatsApp's dominance in the region [8] - The API facilitates secure login through verification codes and real-time service notifications, improving user engagement and satisfaction [10] Group 5: Results and Impact - The implementation of EngageLab's solutions led to an 18% increase in Daily Active Users (DAU) and a 22% improvement in order completion rates [10] - Operational costs were reduced by over 20% due to more efficient messaging and cost controls [10]
GPTBots.ai Partners with Thai Voice Tech Leader Tellvoice to Revolutionize AI Voice Applications
Globenewswire· 2025-09-29 09:00
Core Insights - Aurora Mobile Limited has announced a strategic partnership with Tellvoice Technology Ltd. to enhance its AI agent platform, GPTBots.ai, by integrating advanced Thai voice recognition capabilities [1][2] - The collaboration aims to empower Thai businesses to create highly accurate AI voice agents that can understand context and process complex queries [2][3] - This partnership is part of Aurora Mobile's global expansion strategy, focusing on driving digital transformation across Thailand and Southeast Asia [3][4] Company Overview - Aurora Mobile, founded in 2011, is a leading provider of customer engagement and marketing technology services in China, specializing in mobile messaging services and digital marketing solutions [6] - The company has developed innovative solutions such as Cloud Messaging and Cloud Marketing to assist enterprises in achieving omnichannel customer reach and interaction [6] Industry Impact - The partnership will initially target critical industries in Thailand and Southeast Asia, including financial services, tourism & hospitality, and retail & e-commerce, providing tailored AI voice solutions [4] - The integration of Tellvoice's speech recognition technology with GPTBots.ai's capabilities marks a significant advancement in Thailand's digital evolution, equipping businesses with tools for innovation and competitive advantage [4][5]
Aurora Mobile (NasdaqCM:JG) 2025 Conference Transcript
2025-09-24 20:57
Summary of Aurora Mobile's Q2 2025 Earnings Call Company Overview - **Company**: Aurora Mobile (NasdaqCM: JG) - **Quarter**: Q2 2025 - **Date of Call**: September 24, 2025 Key Business Developments - **EngageLab Growth**: - Customer base increased by 171% year-over-year [2] - Cumulative contract value rose by 265% year-over-year [2] - Revenue grew by 67% year-over-year and 24% quarter-over-quarter [2] - EngageLab is now a second growth driver for the company [2] - **Partnership with China Unicom**: - Launched a smart integrated verification service for international clients [3] - This collaboration enhances EngageLab's position in global user identity verification [3] - **AI Agent Platform - GPT-Bots**: - Successfully integrated with major large language models [3] - Focused on optimizing service quality and enhancing user satisfaction [3] Financial Performance - **Revenue**: - Total revenue increased by 13% year-over-year to RMB 89.9 million [5] - Developer service revenue grew by 14% year-over-year [6] - Value-added services revenue surged by 30% year-over-year [6] - **Profitability**: - Achieved first profitable quarter in company history [5] - Gross profit increased by 13% year-over-year to RMB 59.6 million [6] - Gross margin maintained at a high level of 66.4% [5] - **Operational Metrics**: - Net dollar retention for developer subscription service at 99% [5] - Deferred revenue reached RMB 156.1 million, indicating strong market trust [7] - Cash and cash equivalents totaled RMB 119.8 million [7] Strategic Initiatives - **Investment in Cryptocurrency**: - Board approved a strategic initiative to invest up to 20% of cash and cash equivalents in cryptocurrency and digital assets [4] - **Operational Efficiency**: - Operating expenses kept stable at RMB 60.8 million [6] - AR turnover days reduced to 54 days, indicating strong revenue assurance [7] Conclusion - **Outlook**: - Company expresses confidence in continued profitability and high-quality earnings reports [5] - Emphasis on maintaining growth momentum and delivering outstanding performance [8]