Costco(US:COST) Hu Xiu·2025-06-09 03:26Core Insights - The article highlights the stark difference in membership renewal rates between Sam's Club and Costco in China, with Sam's Club achieving a renewal rate of 92% compared to Costco's 60% [1][3][29] - It emphasizes that the success of Sam's Club in China is attributed to its localized strategies and effective operational tactics, while Costco struggles due to its rigid adherence to global practices [22][20][30] Group 1: Membership and Operational Strategies - Sam's Club's high renewal rate is a key indicator of its operational strength in the Chinese market, contrasting sharply with Costco's performance [1][3] - The article suggests that the membership retail model is viable, as evidenced by Costco's global success, but its execution in China has been flawed [2][20] - Sam's Club employs effective internet marketing strategies, leveraging social media platforms to create buzz and engagement around its products [6][7] Group 2: Delivery and Customer Experience - Sam's Club's innovative "front warehouse + online delivery" model significantly enhances customer convenience, addressing a major pain point for warehouse membership stores [9][22] - In contrast, Costco's online services are described as inadequate, with a limited product range and additional delivery fees that deter potential customers [15][16][18] Group 3: Market Adaptation and Future Prospects - Sam's Club's ability to adapt to local preferences, such as offering convenient delivery options and engaging marketing, positions it as a leader in the Chinese market [22][24] - The article raises the possibility that Sam's Club's successful strategies in China could influence its global operations, potentially reversing the current dynamics with Costco [25][26] - The future of both companies in China hinges on their understanding of local consumer behavior and market conditions, with Sam's Club currently having the upper hand [30][31]