观车 · 论势 || 流量营销终是“虚火”

Core Viewpoint - Xiaomi is facing a significant trust crisis in the automotive sector, stemming from safety controversies and misleading marketing claims, which contrasts sharply with its previous success in consumer electronics [1][2][3] Group 1: Trust Crisis and Consumer Expectations - The controversy surrounding the SU7 Ultra carbon fiber hood highlights the mismatch between Xiaomi's marketing strategies and the rigorous standards of traditional automotive manufacturers [1][2] - Consumers' expectations for technology in the electric vehicle era have been amplified, leading to a conflict between internet-driven marketing and engineering ethics [2][3] Group 2: Response and Accountability - Xiaomi's response to the carbon fiber hood issue, including offering compensation, has been criticized as inadequate compared to its previous handling of other issues, such as the full reimbursement for parking assistance flaws [2][3] - Legal implications suggest that if false advertising is confirmed, Xiaomi could face substantial penalties, emphasizing the importance of maintaining technical integrity in the automotive sector [2] Group 3: Industry Implications and Regulatory Changes - The crisis has prompted a broader industry reflection, with consumer-driven testing and increased regulatory scrutiny reshaping marketing practices and standards in the automotive field [3][4] - Recent regulations from the Ministry of Industry and Information Technology and the State Administration for Market Regulation require truthful and comprehensive information regarding smart connected vehicles, indicating a shift towards more regulated industry practices [4] Group 4: Future Outlook - The current trust crisis may serve as a pivotal moment for Xiaomi, potentially marking its transition from a cross-industry challenger to a mature automotive enterprise [4] - The situation underscores the necessity for companies to embed sincerity into every aspect of vehicle production to thrive in the competitive electric vehicle market [4]