PING AN OF CHINA(HK:02318) Xin Jing Bao·2025-06-17 08:41Core Viewpoint - Ping An Health Insurance and U-Health have launched the first one-stop cross-border medical service product in the Greater Bay Area, integrating quality medical resources from mainland China and Hong Kong to provide comprehensive medical assistance services [1][9]. Group 1: Product Launch and Features - The new product "Health Medical +1, Bay Area Home to Home" offers services such as outpatient assistance, expert consultations, rapid accompaniment, transportation assistance to hospitals, and inpatient support [1][10]. - The service aims to provide a seamless experience for clients traveling from home to hospitals and back, addressing the growing demand for cross-border medical services in the Greater Bay Area [9][10]. Group 2: Strategic Collaboration - Ping An Health Insurance's Assistant General Manager Lin Sheng emphasized the company's commitment to the "Healthy Bay Area" initiative, aiming to enhance the connectivity of quality medical resources [3][4]. - U-Health's CEO Zheng Ming'en expressed confidence that the collaboration would create a benchmark for cross-border medical services in the Greater Bay Area, leveraging both companies' strengths [6][9]. Group 3: Market Demand and Service Network - The demand for cross-border medical services has been increasing due to more frequent exchanges in the Greater Bay Area, with challenges such as limited access to quality medical resources and poor patient experience [9]. - Ping An Health Insurance has established a medical network covering 337 cities and 3,045 public tertiary hospitals in China, while U-Health integrates quality private hospital resources in Hong Kong to support efficient medical services [9][10]. Group 4: Customer Engagement and Anniversary Initiatives - In 2025, Ping An Health Insurance will celebrate its 20th anniversary, launching a customer engagement initiative that includes a commitment to immediate claims processing for hospitalized clients and a range of health gifts for customers [11][14]. - The cross-border medical service is part of the company's broader strategy to enhance customer experience and expand its overseas medical health service system [11][14].