20元一顿管饱？“不务正业”的海底捞盯上“牛马经济”

Core Insights - Haidilao has recently gained attention in the working community by launching a self-service lunch option, offering meals priced around 20 yuan, which includes various dishes and beverages, appealing to office workers [1][4][8] - The company is expanding its business model beyond traditional hotpot offerings, creating a new consumption map that includes various meal options for different times and settings [1][3][10] Business Strategy - The introduction of the self-service lunch is a strategic move to activate underutilized resources during off-peak hours, as lunch remains a low-traffic period for the company [3][11] - Haidilao's diversification efforts include launching new brands and meal options, such as boxed meals and children's menus, to cater to a broader audience and different dining scenarios [8][10][22] Market Context - The overall restaurant industry in China is experiencing slower growth, with Haidilao's revenue growth declining to single digits in 2024, indicating a shift in the competitive landscape [11][12][13] - The hotpot industry is facing intense competition, with many brands engaging in price wars, leading to a decrease in profit margins and an increase in store closures [16][17][18] Financial Performance - Haidilao reported a revenue of 427.55 billion yuan in 2024, with a modest growth of 3.1%, and a net profit of 47 billion yuan, reflecting a slowdown compared to previous years [11][12] - The company's average table turnover rate has improved to 4.1 times per day, but the average customer spending has decreased below 100 yuan, highlighting the impact of price sensitivity among consumers [14][15] Consumer Perception - The introduction of affordable meal options has altered consumer perceptions of Haidilao, with some viewing it as a value-driven choice while others question the brand's premium positioning [7][8] - The success of the self-service lunch and other new offerings will be crucial in determining Haidilao's ability to adapt to changing consumer preferences and market conditions [21][22]