CEA(SH:600115) Zhong Guo Min Hang Wang·2025-07-10 05:56Group 1 - Eastern Airlines Zhejiang Branch emphasizes a warm service approach during the summer travel season, implementing the "Four Precision" service philosophy to enhance passenger experience [1] - The airline provides thoughtful services such as reading sessions for unaccompanied children, creating memorable moments during flights [2] - On long-haul flights, the airline prepares engaging toys like puzzles for children, alleviating boredom and enhancing family travel experiences [4] Group 2 - The airline celebrates special occasions by surprising passengers with birthday wishes, including personalized greetings and gifts, making flights memorable [6] - Attention to detail is evident in the airline's proactive approach to assist passengers in locating lost items, showcasing a commitment to customer care [8][11]