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真有被现在的探探平台吓到....
Hello Hello (US:MOMO) 3 6 Ke·2025-07-19 02:31

Core Viewpoint - The article highlights the decline in user trust towards the social platform Tantan, driven by issues such as identity theft, ineffective customer service, and a lack of proactive measures to protect user privacy [10][12][22]. Group 1: User Trust and Financial Performance - Tantan's monthly active users decreased by 21.9% year-on-year, dropping from 13.7 million to 10.7 million, while the number of paying users fell by 300,000, from 1.1 million to 800,000 [9]. - Momo, another social platform, saw its paying users plummet from 3.8 million to 900,000, indicating a significant loss of user trust across similar platforms [9]. - The decline in user trust is linked to privacy breaches, rampant fake accounts, and slow platform responses to user complaints [10][12]. Group 2: Platform's Response Mechanisms - Tantan's customer service requires users to register an account to report issues, which is seen as unreasonable for victims of identity theft [5][6]. - The platform's so-called protective measures, such as "sensitive word pop-ups" and "manual review teams," are criticized as superficial and ineffective [11][14]. - Unlike other platforms that employ automated risk detection, Tantan relies on user reports to trigger action, which is viewed as a significant flaw in its operational model [19][20]. Group 3: Business Model and User Experience - Tantan's business model prioritizes low barriers for user acquisition while shifting the burden of safety onto users, creating a vicious cycle of declining user trust and increased operational costs [22]. - The platform's focus on attracting male users, who are more likely to spend money, leads to the marginalization of female users who prioritize safety and experience [24]. - The article suggests that Tantan's operational choices reflect a broader industry trend where platforms prioritize growth over user protection, resulting in a deteriorating user experience [22][26]. Group 4: Regulatory Environment - The article contrasts the regulatory frameworks in China with those in the EU and the US, highlighting the lack of effective enforcement mechanisms for user rights in China [27][33]. - Tantan's operational practices exploit legal loopholes, allowing it to evade accountability for user privacy violations [36]. - The absence of stringent regulatory oversight enables platforms like Tantan to continue their practices without fear of significant repercussions [36].