Workflow
创新消费力 | 乐普养老:养老服务综合体跑向能力输出中心

Core Viewpoint - The article highlights the emergence of a new model in elderly care services, exemplified by the Changzhe Care Home in Beijing, which aims to provide comprehensive, inclusive, and professional elderly care services to residents and the surrounding community [2][3]. Group 1: Facility Overview - The Changzhe Care Home is a community elderly care complex with six floors, featuring 125 furnished rooms and 300 beds, and includes various functional areas such as an elderly university, care services, a community canteen, and specialized care zones for dementia and disability [2]. - The facility is set to open in November 2024 and will offer sustainable care support to families and communities [2]. Group 2: Service Model - The care home is exploring a "1+3+N" service model, which consists of "1 platform" for integrated services, "3 major scenarios" (home, community, and institutional care), and "N services" that encompass comprehensive care [3][7]. - The goal is to create a regional smart elderly care service complex that integrates medical and nursing services, with a focus on education and training for caregivers [3]. Group 3: Technology Integration - A one-stop smart elderly care service platform will be established, utilizing SaaS technology and connecting various health monitoring devices to provide tailored services based on individual needs [7][9]. - The integration of smart technology aims to enhance service efficiency and quality, allowing elderly individuals to access services more conveniently [9]. Group 4: Workforce Development - Training for caregivers to effectively use smart systems and devices is a priority, as many current workers may struggle with technology [10]. - The care home aims to improve the caregiver-to-elderly ratio, allowing one caregiver to serve 6-8 elderly individuals, thereby reducing costs and increasing efficiency [12]. Group 5: Market Trends - The article predicts a rise in small-scale service providers, such as "couple teams," which will offer personalized and flexible services, complementing larger service groups [13][14]. - The industry is currently facing challenges related to product development and the need for services to be more tailored to the elderly population [15][16].