Workflow
消费现场|海底捞的“金汤花胶鸡”,能熬出高端化的未来吗?
HAIDILAOHAIDILAO(HK:06862) Hu Xiu·2025-08-07 07:59

Core Insights - Haidilao is attempting to differentiate itself in the competitive hot pot market by launching a high-end restaurant concept, "Haidilao · Premium Store," which features upscale ingredients and a refined dining experience [1][5][6] - The high-end hot pot market is experiencing significant growth, with a reported increase of over 20% in market size for premium hot pot establishments in 2023, indicating a shift in consumer preferences towards unique experiences and high-quality ingredients [5][12] - The company faces challenges in redefining its service model to meet the expectations of high-end consumers, who demand a more personalized and anticipatory service experience compared to its traditional offerings [11][12] Market Trends - The hot pot industry is witnessing a polarization in pricing, with mid-range establishments facing intense competition while high-end options are thriving [5][12] - Over 65% of surveyed consumers are willing to pay a premium for unique experiences and top-tier ingredients, particularly for special occasions [5][12] Operational Challenges - The "Premium Store" aims for an average spending of over 500 yuan per customer, significantly higher than the typical 150 yuan at regular locations, necessitating a shift in operational strategy [6][12] - The company is implementing a cautious approach to expansion, focusing on limited reservations and avoiding mass-market replication to maintain exclusivity and value [12][13] - High operational costs, including premium location rents and upscale ingredient sourcing, pose significant financial challenges for the new concept [11][12]