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春秋航空与兰州机场共话首乘服务再升级

Core Insights - Spring Airlines and Lanzhou Zhongchuan International Airport are collaborating to enhance first-time passenger services, establishing a cooperative mechanism for service upgrades [1][2] - The initiative includes AI integration, travel service fusion, and dedicated services for first-time travelers, ensuring a seamless experience from ticket purchase to boarding [1] - Spring Airlines has launched various promotional offers for first-time passengers, including discounts and travel vouchers, particularly targeting students during the back-to-school season [2] Group 1 - Spring Airlines and Lanzhou Zhongchuan International Airport are working together to improve first-time passenger service quality, responding to the Civil Aviation Northwest Regional Administration's call for service upgrades [1] - The collaboration aims to create a comprehensive care chain for first-time travelers, incorporating dedicated counters, fast-track lanes, and personalized assistance [1] - Lanzhou Airport will assist passengers with ticket changes, accommodation, and ground transportation during adverse weather conditions, addressing travel challenges for first-time passengers [1] Group 2 - Spring Airlines has partnered with 12306 to enhance "air-rail intermodal" transfer convenience, allowing passengers to book intermodal products through the airline's official channels [1][2] - The airline has established a strategic presence in Lanzhou, creating a transit corridor to Xinjiang with various convenience services, including free accommodation and expedited transfers [2] - Currently, Spring Airlines operates 10 routes from Lanzhou to Xinjiang and has optimized its flight network to connect Lanzhou with major domestic cities and international destinations [2]