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AI代码采用率超50%,安克创新全面拥抱AI实现全球业务拓展 | 创新场景

Core Insights - The article highlights the rapid adoption of Agentic AI technology driven by generative AI applications, with Anker Innovations positioning "intelligence" as its core competitive advantage through a comprehensive AI strategy initiated in 2023 [1] Internal R&D - Anker Innovations has integrated Amazon Bedrock with the Anthropic Claude model to develop various applications such as demand generation, product documentation, customer voice insights, code review, and AI operations [1] - The adoption rate of agent code in internal R&D exceeds 50%, significantly shortening iteration cycles and reducing repetitive human input [2] Marketing Services - The company has built a personalized intelligent customer service system using Amazon Connect, enabling seamless AI service activation and timely user response through natural language dialogue [2] - The AI customer service agent has a first-time resolution rate exceeding 70%, and the intelligent advertising agent has supported over 20,000 advertising campaigns, with 20% of ads being automatically managed by AI [2] AI Capability Platform - Anker Innovations has developed the enterprise-level AI capability platform "AIME," which has over 300 active AI agents, providing unified access interfaces and data management capabilities across various business scenarios [2] - The AIME platform has achieved over 10 million calls, facilitating rapid deployment and scalable operation of AI applications across different business lines, enabling intelligent office and automated management for personnel in various roles [2]