Workflow
深耕机场服务及产品创新 同程旅行亮相2025年国际机场博览会

Group 1: Event Overview - The 2025 International Airport Expo was held in Guangzhou, co-hosted by the China Civil Airport Association and Guangdong Airport Management Group, marking the first participation of Tongcheng Travel as the only online travel platform (OTA) at the event [1] Group 2: Innovations in Airport Services - Tongcheng Travel showcased its latest innovations in airport services and products, aiming to exchange ideas with global enterprises and promote domestic innovations internationally [2] - The "First Flight Care" service, targeting first-time air travelers, was highlighted as a key innovation, addressing the significant demand from the growing aviation population in China, which is projected to increase from 310 million in 2019 to 470 million by 2024 [2][3] - The "First Flight Care" program has seen a nearly 300% month-on-month growth in passenger numbers, with over 80,000 first-time travelers served as of August [3] Group 3: Integrated Transportation Development - The integration of air and rail transport is a core focus for the civil aviation industry during the 14th Five-Year Plan, with Tongcheng Travel emphasizing product and service innovation in this area [5] - Tongcheng Travel introduced intelligent marketing solutions for air-to-air and air-rail connections, aimed at reducing travel costs and enhancing the appeal of transfer services [5][6] - The company reported a 16% year-on-year increase in ticket bookings for transfer flights in 2024, with over 20 airports contributing to a more than 100% increase in transfer segment volume in the first half of 2025 [6] Group 4: Technological Innovations - Tongcheng Travel has focused on developing customized WeChat mini-programs for various airports, enhancing service efficiency while minimizing development costs [9] - The company has successfully launched mini-programs for several airports, addressing specific needs in frequent traveler services and transfer services [9][11] Group 5: Travel Integration Initiatives - The Zhengzhou Airport Travel Distribution Center, a collaboration between Tongcheng Travel and Henan Airport Group, opened in June, providing a one-stop travel service for arriving passengers [12] - The company aims to deepen partnerships with major airport groups to seize new opportunities in the rapidly growing civil aviation sector [12]