召回近5万台，小鹏P7+转向机故障终有说法

Core Viewpoint - Xpeng Motors announced a recall of 47,490 P7+ vehicles due to steering system failures, which have been reported by numerous owners since May 2023 [1][3][5]. Group 1: Recall Details - The recall affects P7+ vehicles produced between August 20, 2024, and April 27, 2025, starting from September 15, 2025 [1]. - The steering system issues are attributed to poor contact in the steering assist motor sensor wiring, potentially leading to signal fluctuations and loss of steering assistance [5]. - Xpeng will replace the affected steering assemblies free of charge to eliminate safety risks [5]. Group 2: Customer Complaints and Reactions - Many P7+ owners have expressed dissatisfaction with Xpeng's handling of the recall, accusing the company of "stealth recalls" and inadequate communication regarding the issues [6][7]. - Some customers reported that the company attempted to address the problem by applying industrial glue to the steering components, which did not resolve the underlying issues [6][7]. - The recall has sparked significant public interest and discussion, particularly in contrast to traditional automakers, whose recalls tend to generate less media attention [9][10]. Group 3: Industry Context - The automotive industry is experiencing a shift towards more complex electronic systems, making new energy vehicles more susceptible to electronic and software-related faults [9]. - New energy vehicle manufacturers, like Xpeng, face heightened scrutiny and public concern regarding safety and quality, especially during recall events [10]. - The proactive and responsible handling of recalls is crucial for building long-term trust with consumers, as demonstrated by established automakers [10].