多名车主起诉特斯拉欺诈获立案，要求“退一赔三”

Core Viewpoint - A group of seven Tesla owners in China has filed a lawsuit against the company for alleged fraud regarding the Full Self-Driving (FSD) feature, claiming that their vehicles cannot support the promised capabilities due to hardware limitations [1][7]. Group 1: Lawsuit Details - The lawsuit was filed in August 2023 in the Daxing District People's Court in Beijing, marking the first instance of Chinese consumers suing Tesla over the FSD feature [1]. - The plaintiffs are seeking a refund of the FSD purchase price along with triple compensation, citing misleading advertising and the inability of their vehicles to perform as promised [7]. - The legal basis for the lawsuit includes violations of consumer rights laws, which require businesses to provide truthful and comprehensive information about their products [7][9]. Group 2: Customer Experience - One plaintiff, referred to as "Lufei," purchased the FSD feature in August 2019 for CNY 56,000, based on Tesla's claims of achieving full autonomy within two to three years [2][4]. - After five years, Lufei reported that the FSD feature only enabled basic functions like highway lane changes, while more advanced features remained unfulfilled [4]. - Tesla's FSD feature has seen a price increase, currently priced at CNY 64,000, which has contributed to customer dissatisfaction [4]. Group 3: Company Response and Changes - In February 2023, Tesla rebranded the FSD feature from "Full Self-Driving Capability" to "FSD Smart Assist Driving," limiting its availability to vehicles equipped with the newer HW4.0 hardware [4]. - Tesla's customer service has reportedly denied refund requests for the FSD feature, stating that the "Smart Assist Driving" option is non-refundable [5][6]. - Elon Musk acknowledged in a recent earnings call that the HW3 hardware may not support full self-driving capabilities, which has raised further concerns among customers [4].