台风“桦加沙”来袭,多家在线旅游平台启动应急响应机制

Core Viewpoint - Major online travel platforms such as Ctrip, Fliggy, and Qunar have activated emergency response measures in response to Typhoon "Haikui," providing guarantees for affected travelers [1][2][3] Group 1: Ctrip's Response - Ctrip has initiated significant emergency measures for hotel, flight, and travel products, offering a safety net for travelers affected by the typhoon [1] - For bookings in regions like Guangdong, Haikou, Hong Kong, and Macau, Ctrip has launched a guarantee to minimize cancellation losses for travelers [1] - Ctrip's "Major Disaster Travel Experience Guarantee Fund" will cover losses for orders canceled due to direct impacts from the typhoon for travel dates of September 23-24 [1] Group 2: Fliggy's Response - Fliggy has also activated an emergency response mechanism, providing refund and modification guarantees for affected flight, hotel, and travel orders [2] - The platform is monitoring real-time policies from 26 airlines regarding free cancellation and modification for flights in and out of Guangdong, Hainan, and Hong Kong [2] - For hotel bookings in cities like Shenzhen, Guangzhou, and Sanya, Fliggy will offer free cancellation and modification for stays on September 23-24 [2] Group 3: Qunar's Response - Qunar has similarly initiated emergency guarantees for hotel bookings in affected areas, including Guangdong, Hong Kong, Macau, and Haikou for the same dates [3] - The platform is closely monitoring updates from railway and transportation authorities to ensure compliance with refund and modification services [3] - Qunar has received free cancellation policies from multiple airlines for flights affected by the typhoon and will continue to assist travelers with their ticket modifications [3]