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滴滴启动国庆中秋安全保障 AI助力全流程守护
DiDiDiDi(US:DIDIY) Ge Long Hui·2025-09-28 05:11

Core Viewpoint - Didi has implemented comprehensive safety measures during the National Day and Mid-Autumn Festival holidays to ensure user safety and enhance service quality [1][15]. Group 1: Safety Measures - Didi has conducted risk assessments, organized emergency drills, and upgraded its technology systems to protect user safety during the holidays [1]. - The company has developed a safety AI model platform that utilizes multi-modal risk assessment models and anomaly detection to provide real-time risk alerts and interventions [6]. - Didi's safety system includes 24/7 online support from safety customer service and experts to address various safety needs [4]. Group 2: User Experience and Feedback - Didi aims to balance comprehensive safety governance with user experience, encouraging feedback for personalized safety features and services [8]. - The platform offers tools like "Friend Guardian" for users to report safety concerns, enhancing the overall travel environment [8]. Group 3: Holiday Operations - Didi has analyzed travel hotspots and implemented dynamic monitoring to guide drivers and optimize vehicle dispatch in high-demand areas during the holidays [11]. - The company has established a collaborative approach with law enforcement to ensure user safety and legal rights in emergencies [11]. Group 4: Promotions and Driver Support - Didi has launched special promotions in over 200 cities, offering discounts to passengers and providing over 400 million yuan in rewards to drivers [15]. - The company has organized community events for drivers, such as family gatherings and mooncake distributions, to foster a supportive environment [15]. Group 5: Account Security - Didi prioritizes account security by activating protective measures against abnormal login behaviors and sending alerts for suspicious activities [12]. - Users are advised to avoid sharing verification codes and to refrain from offline transactions to maintain safety and service integrity [12].