Core Points - A significant number of users reported activation issues with the iPhone 17 and iPhone 17 Pro Max starting on the evening of October 13, indicating a widespread problem [1][10] - Users encountered a message stating, "This iPhone cannot be activated without an internet connection. Please try again or connect this iPhone to a Mac or PC to activate" [1][4] - Despite attempts to switch Wi-Fi networks, use cellular data, or connect to a Mac or PC, users were unable to successfully activate their devices [1][3] Group 1 - Many users expressed frustration on social media, stating that this was the first time they had encountered such an issue with an Apple device [1][3] - Apple customer support indicated that the problem might be related to server issues rather than hardware malfunctions of the devices [10] - Apple suggested users try three steps to resolve the activation issue: restart the device, switch to a reliable Wi-Fi connection if using cellular data, and wait a few minutes before retrying if an error message appears [10]
大量iPhone 17系列新机无法激活,苹果回应