Core Insights - The article discusses the AI upgrade strategy of Taobao, which aims to enhance operational efficiency while maintaining user experience during the transition [1][4][11] - The strategy focuses on three key areas: improving traffic matching efficiency, reducing costs for merchants, and developing new AI shopping products [1][4][5] Group 1: AI Upgrade Strategy - Taobao's decision-making process for the AI upgrade began in December 2024, with a focus on three main initiatives that were launched in March 2025 [1][5] - The AI upgrade process involves careful testing, starting with 2% of users, and gradually increasing to 50% based on positive feedback [2][3] Group 2: Key Projects and Innovations - A significant project is the "Product Library," which aims to bridge the gap between existing product information and the capabilities of generative AI models [2][10] - The AI upgrade has led to notable improvements, including a 20% increase in search relevance and a 12% increase in merchant advertising ROI [3] Group 3: Implementation and Testing - The implementation of AI features is done through methods like A/B testing and gradual rollout to ensure minimal disruption to users [1][11] - The AI tools developed include six innovative products aimed at enhancing user experience and merchant efficiency [3][4] Group 4: Leadership Insights - Insights from the leadership indicate that the AI upgrade is seen as a foundational infrastructure for Taobao's future development [12][13] - The approach emphasizes integrating AI capabilities into existing systems rather than completely overhauling them, ensuring a balance between innovation and user experience [7][9][11]
独家|对话淘天凯夫:淘宝AI升级,2025年做了三件事