多位特斯拉车主账户被删除？客服称正紧急调查原因

Group 1 - Multiple Tesla owners reported that their accounts were deleted, resulting in the loss of previously set configurations such as automatic turn signals and map conditions [1] - Affected users expressed frustration as their main account disappeared without any action on their part, leading to a reset of various personal settings [1] - Tesla's customer service acknowledged the issue and stated that they are conducting an urgent investigation, advising users to manually reset their settings [1] Group 2 - On December 15, 2024, several users again reported account deletions, indicating ongoing issues with account management and settings retention [1] - Affected users noted that their vehicle settings reverted to those of family members, highlighting potential problems with user account differentiation [1] - The issue was reportedly resolved after a system update and OTA push from Tesla, suggesting that software updates may play a critical role in addressing these problems [1]