MANGO(SZ:300413) Bei Jing Shang Bao·2025-10-26 06:17Core Points - The recent adjustments to the broadcast schedule and content reduction of "Goodbye Lover 5" have led to significant dissatisfaction among subscribers, prompting refund requests [2][3][4] Group 1: Broadcast Changes - The second episode of "Goodbye Lover 5" was delayed and subsequently aired with a total runtime of only 137 minutes and 22 seconds, a reduction of over 50% compared to the first episode's 309 minutes and 50 seconds [3][4] - The announcement of the delay and content reduction has resulted in a wave of complaints from subscribers, many of whom feel that their paid membership is no longer justified [4][9] Group 2: Subscriber Rights and Complaints - Subscribers have expressed frustration over the inability to receive refunds for their memberships, with the official response from Mango TV stating that while they can assist in canceling renewals, they do not support refunds for already credited services [2][9] - Legal experts have indicated that the refusal to refund based on the "membership already credited" rationale may be questionable, especially if there are substantial changes to the service content [10][11] Group 3: Membership Revenue and Growth - As of the end of 2024, Mango TV reported a membership scale of 73.31 million, with annual membership revenue reaching 5.148 billion yuan, marking a year-on-year growth rate of 19.3% [7][8] - The rapid growth in membership revenue is attributed to a combination of high-quality content offerings and an innovative membership rights system, which includes exclusive benefits and interactive products [8]