ZTO EXPRESS(US:ZTO) Guan Cha Zhe Wang·2025-10-28 03:33Core Viewpoint - Douyin E-commerce announced the termination of four logistics companies due to violations related to false logistics tracking and order manipulation, impacting consumer experience and trust [1][2]. Group 1: Violations and Actions - Douyin E-commerce will terminate the services of Zhongtong Cold Chain, Jishida, Water Fun Home, and Tiezhong Express for engaging in fraudulent activities [1]. - Violations include the use of false logistics tracking, order manipulation, and circumventing platform requirements by using third-party shipping methods [1]. - Specific methods of violation include stitching together normal tracking numbers with fake ones and bulk uploading false tracking numbers to mislead the system [1]. Group 2: Impact on Consumers - The fraudulent activities lead to delayed deliveries, difficulties in consumer rights protection, and challenges in ensuring product quality and after-sales service [2]. - The termination of these logistics companies aims to ensure the authenticity of order fulfillment and improve consumer experience [2]. Group 3: Company Responses - As of now, the terminated logistics companies have not responded to the announcement from Douyin E-commerce [2].