平安产险龙泉出席2025金融街论坛年会，分享人工智能重塑保险价值链的创新实践

Core Insights - The 2025 Financial Street Forum Annual Conference was held in Beijing from October 27 to 30, focusing on "Innovation, Transformation, and Reshaping Global Financial Development" [1] - The forum is recognized as a "barometer" for China's financial reform and development, attracting significant attention from the industry [1] - The event featured a forum on "Safe Development and Application of Artificial Intelligence to Support High-Quality Development of Digital Finance," where Ping An Property & Casualty was the only invited insurance company [1][6] Company AI Application - Ping An Property & Casualty has entered the 3.0 phase of large-scale AI application, achieving 100% AI coverage in core business scenarios, significantly enhancing the depth and breadth of AI applications across five key areas: marketing, service, operations, management, and business [3][5] - The company has implemented over 1,000 sub-business scenarios focusing on intelligent marketing, service, operations, management, and business [5] - Ping An has a team of over 350 algorithm engineers and has built a flexible AI architecture that allows for rapid integration of new large models within a week [5] AI Safety Governance - The company emphasizes AI safety governance, establishing a comprehensive AI safety governance system that includes application safety, data security, model algorithm safety, and compliance operations [6] - This governance framework is aligned with the principles set forth by the National Financial Regulatory Administration for responsible AI development and application [6] AI Empowerment in Insurance - Ping An Property & Casualty has developed the "Eagle Eye" system, which integrates over 100 risk models to enhance digital risk reduction services, providing disaster warnings and risk assessments for projects along the Belt and Road Initiative [7] - During the "14th Five-Year Plan" period, the Eagle Eye system issued 162 million disaster warnings, covering 130 million customers [7] - The company has successfully automated 90% of new car insurance policy operations using AI, reducing processing time from 6 minutes to 1.2 minutes [8] Strategic Focus - The company aims to deepen the safe development and application of AI, focusing on high-quality development and innovation to meet the growing needs of the public [9] - Ping An Property & Casualty is committed to contributing to China's modernization efforts by providing warm insurance services and enhancing financial capabilities [9]