深耕养老金融沃土 守护长者“安愉人生”

Core Viewpoint - The article emphasizes the importance of pension finance in addressing the needs of an aging population, highlighting its role in enhancing social security systems and promoting common prosperity [1] Group 1: Pension Financial Services - The bank has established a comprehensive pension financial service system that covers the entire life cycle, actively engaging with the three pillars of pension support [1] - As one of the first financial institutions to implement personal pension services, the bank has served over 150,000 personal pension clients by the end of September 2025 [1] - The bank has issued over 21,000 social security cards, enhancing government welfare services and inclusive financial services [1] Group 2: Customer Experience and Support - The bank has transformed its branches into "warm stations" for the elderly, providing specialized services such as dedicated windows and accessible facilities [2] - The bank offers home service and remote video support for elderly clients with mobility issues, receiving positive feedback for its efficient and caring service [2] - The bank has successfully intercepted 9 fraud cases targeting elderly clients this year, recovering a total of 2.928 million yuan [2] Group 3: Community Engagement and Cultural Activities - The bank promotes quality of life for the elderly through cultural activities in collaboration with local senior universities, enhancing their spiritual well-being [3] - The bank organizes various community events, including health check-ups and legal consultations, to create a multi-faceted pension ecosystem [3] - The bank aims to integrate financial services with cultural and health initiatives, providing comprehensive support for the elderly [3]