Core Points - On November 14, Li Auto announced handling measures regarding quality issues related to the 2024 MEGA vehicles and the 2025 L series vehicles, including coolant leakage and abnormal noise from the lower arm bushing [1][2] - A fire incident involving a 2024 MEGA vehicle on October 23 led to an internal investigation, revealing insufficient corrosion resistance of the coolant, which could cause safety hazards [1][2] - Li Auto has initiated a recall of 11,411 vehicles due to the identified safety risks [1] Group 1: Quality Issues and Responses - The coolant leakage issue was attributed to three main causes, leading to accountability measures against 14 employees, including contract terminations and performance penalties [2][5] - The abnormal noise issue in the 2025 L series vehicles was linked to a new type of hydraulic bushing grease, which has been addressed, and the company assured that it does not affect vehicle safety [3][4] - Li Auto has launched a special service initiative for affected customers, offering extended warranty options for the L series vehicles [4][5] Group 2: Customer Reactions and Company Actions - Customers reported dissatisfaction with the handling of the noise issue, expressing concerns over the lack of compensation and the impact on their driving experience [3][4] - The company has committed to resolving the noise complaints and has extended the warranty for the front suspension system to enhance customer confidence [4][5]
21独家|MEGA起火,理想问责14人