XIAOMI(HK:01810) Guan Cha Zhe Wang·2025-11-21 02:12Core Points - The company clarifies that the Xiaomi Watch S4 Sport is indeed capable of diving, having received SGS EN13319 international diving certification, allowing for recreational scuba diving up to 40 meters [2] - The company emphasizes that the standard version of the Xiaomi Watch S4 is only rated for 5ATM water resistance and is not certified for diving, thus clarifying the confusion between the two models [1][2] - The company acknowledges a miscommunication from customer service regarding the product's water resistance capabilities after a repair, which led to user concerns about its diving functionality [2] Summary by Sections - Product Certification - Xiaomi Watch S4 Sport has a 5ATM water resistance rating and is certified for diving, with a maximum depth of 40 meters for various diving modes [2] - The standard version, Xiaomi Watch S4, is not certified for diving and only has a 5ATM water resistance rating [1][2] - Customer Service Response - The company has taken steps to address a user's concerns after a repair, ensuring that the product meets warranty conditions and has restored its diving functionality [2] - An apology was issued for the lack of clarity in communication from customer service regarding the product's performance in water after repairs [2]