Core Viewpoint - The article discusses consumer deception in e-commerce, particularly regarding product descriptions and the practices of third-party sellers on platforms, highlighting the need for greater transparency and consumer awareness. Group 1: Consumer Deception Cases - A consumer purchased AirPods 3, expecting a USB-C interface but received a product with a Lightning interface, which was not clearly indicated in the product description [1][3] - Many consumers are confused by the terminology used for the Lightning interface, as the term "闪电" (lightning) does not immediately connect to the Lightning interface for all users [3] - The article emphasizes that e-commerce platforms should improve product descriptions to avoid misleading consumers [3] Group 2: Pricing and Product Misrepresentation - A consumer found that third-party sellers offered M4 MacBook Air models at prices lower than the platform's promotional prices, raising questions about the legitimacy of these offers [6][8] - The seller of the M4 MacBook Air claimed to sell "education discount machines," which are not clearly differentiated from regular retail versions, leading to potential consumer misunderstanding [34][38] - The article categorizes various deceptive practices by sellers, including misleading product names and descriptions that do not disclose special attributes of the products [35][37] Group 3: Consumer Rights and Protection - Consumers are advised to be cautious when purchasing from third-party sellers and to verify product details before completing transactions [49] - The article outlines steps for consumers to take if they believe they have been misled, including collecting evidence and contacting the seller or platform for resolution [50][51] - It highlights the importance of reporting fraudulent activities and maintaining a complete evidence chain to support claims [53]
四大套路防不胜防,数码成电商「欺诈」重灾区,消费者如何维权?