浙江移动绘就跨越山海的“心级服务”图景

Group 1 - The core viewpoint of the articles highlights the significant impact of communication network expansion in Zhejiang on the production and lifestyle of the local population, emphasizing the integration of communication support with convenient services to enhance digital connectivity [1][5]. Group 2 - In Zhoushan, the implementation of 5G-A technology by Zhejiang Mobile has resolved long-standing issues of unstable signals and limited network speed, leading to improved user experiences in video calls and online applications [1][3]. - The company has also initiated age-friendly services, including communication package integration, volunteer services, and digital skills training, to assist the elderly in adapting to digital life and bridging the digital divide [1][3]. Group 3 - In the Dazhai Mountain area, Zhejiang Mobile has addressed communication blind spots by investing in innovative solutions such as using industrial drones to deliver heavy equipment for network coverage, significantly enhancing communication capabilities for outdoor activities and emergency rescues [3]. Group 4 - In remote villages of Wenzhou Taishun, the company has formed a "Happy Backpacker" team to provide on-site visits, service assistance, and digital education, helping over 320 elderly individuals overcome challenges in using smart devices and accessing essential services [3][5]. Group 5 - In urban communities, Zhejiang Mobile has established a grid service system to conduct public welfare activities aimed at helping elderly residents understand common applications and communication fees, enhancing their safety and convenience in network usage [5]. - Since 2025, these activities have reached over a thousand elderly residents, demonstrating the company's commitment to integrating technological capabilities with community needs [5].