男子“充25年会员退费难”,爱奇艺回应
Group 1 - A user named Mr. Huang reported that his iQIYI membership is set to expire in 2043, indicating he has paid for 25 years of service [5] - Mr. Huang faced difficulties in obtaining a refund due to the original payment account being inactive and registered by someone else [3] - iQIYI responded to Mr. Huang's refund request, stating they are initiating the refund process while ensuring the security of funds [6] Group 2 - The company emphasized that user experience and fund security are their top priorities [6] - iQIYI will maintain active communication with Mr. Huang to resolve the issue appropriately [6] - The incident has garnered public attention, with notable figures commenting on the situation [3]