Core Viewpoint - Tongcheng Travel issued an apology for ticketing issues during the opening of the 2026 KPL Spring Season, attributing the problems to a surge in traffic that overloaded their servers [1] Group 1: Incident Overview - On January 7, 2026, the ticket sales for the first round of the KPL Spring Season faced significant issues due to server overload caused by sudden traffic spikes [1] - The company acknowledged a lack of foresight and insufficient system capacity preparation during the ticketing process [1] Group 2: Apology and Future Actions - Tongcheng Travel expressed deep apologies to both KPL fans and the KPL Alliance for the inconvenience caused [1] - The company announced that the ticket purchasing rights for the home game day of the teams will be re-released on January 8 at 12:00 PM [1] Group 3: Ticket Purchase Guidelines - All ticket purchasing platforms will be open to users for the KPL home game day, and users must have tickets for that specific match to place an order [1] - Orders placed without the required tickets will be refunded, and it was noted that tickets for the KPL home game day are non-refundable once purchased [1]
同程旅行致歉KPL售票故障，1月8日重新开放购票