慧眼识骗局 初心护民生

Core Insights - The article highlights a successful intervention by Hangzhou Bank's Beijing branch in preventing a telecom fraud targeting an elderly customer, resulting in the recovery of 60,000 yuan [1][2][3] Group 1: Incident Overview - On December 29, 2025, an elderly customer attempted to withdraw 60,000 yuan from a matured fixed deposit, but family members expressed concerns about potential fraud due to previous experiences [1] - The bank staff identified risk signals and engaged with the customer to understand the withdrawal purpose, revealing intentions to invest in a high-yield insurance product [1][2] Group 2: Response Actions - The bank's staff, trained in fraud prevention, escalated the situation to the branch manager, who initiated a police cooperation mechanism to ensure the customer's funds were protected [2] - Police arrived and collaborated with bank staff to investigate the insurance sales personnel, discovering that the high-yield product was a fraudulent loan scheme [2] Group 3: Outcome and Recognition - The elderly customer was educated about the fraud and ultimately decided to reinvest her funds instead of withdrawing them, expressing gratitude towards the bank and police for their assistance [2][3] - The local police station commended the bank for its effective fraud prevention efforts, highlighting the successful collaboration between the bank and law enforcement [3][6]