购票预约→进站乘车“全程友好”守护银发旅客出行 | 特色服务出行指南梳理↓

Group 1 - The 2026 Spring Festival travel season will last from February 2 to March 13, totaling 40 days, with ticket sales starting on January 19 [1] - The railway department will enhance services for elderly travelers, ensuring a smooth travel experience from ticket purchase to boarding [1][4] - A "Senior Version" of the railway ticketing app will be available, featuring larger fonts and simplified processes to assist elderly travelers [4] Group 2 - The railway department will maintain manual ticket sales windows to provide assistance to elderly travelers [6] - Special services for elderly travelers with mobility issues include priority verification and boarding, with dedicated staff to guide them [8][10] - Booking for priority services can be done through the railway app, official website, or customer service [10][14] Group 3 - Major railway stations will enhance elderly-friendly services, such as adding wireless emergency call systems in restrooms and providing wheelchairs [20] - Airlines will also offer special services for elderly travelers, including simplified booking processes and dedicated assistance for first-time flyers [23][27] - Airports will provide unique services like hand bands for elderly travelers and free winter clothing storage during peak travel seasons [31]

购票预约→进站乘车“全程友好”守护银发旅客出行 | 特色服务出行指南梳理↓ - Reportify