Group 1 - The core issue revolves around consumer complaints regarding the weight of snacks purchased at "Hao Xiang Lai," a brand under Wancheng Group, where the actual weight was found to be lower than the weight indicated in-store [2][3] - A specific case highlighted that the consumer was overcharged by 6.41 yuan due to a discrepancy of approximately 129 grams in weight [3] - The company attributed the issue to operational mistakes by new employees, but the frequency of such complaints raises concerns about the overall measurement practices and employee training [4] Group 2 - "Hao Xiang Lai" has been rapidly expanding its store presence, but this growth has been accompanied by recurring issues of weight discrepancies, which directly affect consumer trust and satisfaction [4] - The phenomenon of "short weight" is not isolated to "Hao Xiang Lai," as similar issues have been reported across other snack brands, often dismissed by companies as mere employee errors [4] - The company is urged to implement stricter quality control measures and daily verification of product weights to address these recurring issues and restore consumer confidence [4][5]
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