孩子王总部回应门店被指收钱不发货：原店长个人行为 正组织退款

Group 1 - The core issue involves a store under the "Kids King" brand in Chengdu, Sichuan, being accused of collecting payments without delivering goods, leading to allegations of fraud by parents [1] - The headquarters of "Kids King" responded by stating that they were unaware of the actions of the former store manager, who is currently under police investigation [1] - The company has initiated a refund process, which will be completed within five working days after customers submit a confirmation slip and proof of payment [1]