Core Viewpoint - The company is focusing on the integration of AI technology into its operations to enhance customer service and operational efficiency, responding positively to investor suggestions regarding AI applications in various aspects of its business [1] Group 1: AI Integration in Operations - The company acknowledges the importance of AI in improving customer service experiences across different stages, including pre-consultation, during consultation, post-consultation, and rehabilitation management [1] - AI is seen as a tool to empower workflow management, staff scheduling, and intelligent reception, indicating a commitment to operational efficiency [1] - The company is exploring AI for analyzing store operational data to address inefficiencies promptly, showcasing a proactive approach to business management [1] Group 2: Commitment to Technological Innovation - The company emphasizes its dedication to digital healthcare development, aligning with industry characteristics and its operational realities [1] - Continuous technological and service innovation is a priority for the company, aiming to provide multi-level ophthalmic medical services for all age groups [1]
爱尔眼科:公司高度重视数智医疗发展