Core Viewpoint - Didi Chuxing anticipates a 45% increase in demand for intercity rides during the Spring Festival travel season, with a 40% rise in rides to major transportation hubs like airports and train stations [1] Group 1: Service Enhancements - Didi has optimized online guidance and offline signage at airports and train stations to improve the user experience during the Spring Festival [1] - The app now features automatic location detection for users at airports and train stations, along with step-by-step walking directions to designated pickup points [2] - Didi has established dedicated waiting areas at major airports and train stations, equipped with seating, charging stations, and WiFi to enhance passenger comfort while waiting for rides [8][10] Group 2: Innovative Features - Users can check real-time driver arrival information through screens in waiting areas, and some locations have implemented a "find the car" system using LED screens for vehicle identification [11] - Didi has deployed over 100 ride-hailing guides at popular airports and train stations to assist users with navigation and the ride-hailing process during peak travel times [15] Group 3: Expanded Services - Didi offers pre-booking options for airport and train station pickups, allowing users to input flight numbers for timely driver arrivals [18] - The company has launched enhanced rental services with guarantees and promotional activities, expanding its offerings to 226 popular routes across 55 cities [18] - Didi has implemented service upgrades in 313 airports and train stations across 165 cities, aiming to continuously improve travel experiences for users [18]
滴滴升级枢纽用车体验,助力提升春运接驳效率