Core Insights - The article highlights the successful implementation of a smart transfer service platform at Guiyang Airport, which significantly enhances the efficiency and quality of passenger transfer services [1][3]. Group 1: Smart Transfer Service Implementation - Guiyang Airport has adopted the "Civil Aviation Transfer Passenger Service Platform" in collaboration with China Aviation Information Technology, transitioning from manual to intelligent operations for transfer services [1][3]. - The platform addresses previous challenges such as delayed information access, reliance on manual coordination, and low emergency response efficiency [1][2]. Group 2: Key Capabilities Developed - The airport has developed three main capabilities: smart scheduling, precise care for special passengers, and rapid support for tight transfer times [2]. - In smart scheduling, dispatchers can access multi-dimensional data within 30 seconds and issue commands with one click, improving overall processing efficiency by approximately 60% compared to traditional methods [2]. - The platform provides dedicated support for elderly, children, and disabled passengers, ensuring a smooth transfer experience with personalized assistance [2]. Group 3: Impact and Future Prospects - The rapid support mode has successfully assisted over 7,500 passengers with tight transfer times, reducing the minimum transfer time to 16 minutes for same-terminal connections and 45 minutes for cross-terminal connections [2]. - The implementation of this platform is seen as a beneficial exploration for the civil aviation industry, promoting the digital transformation of transfer services and enhancing overall service quality nationwide [3].
贵阳机场依托中国航信中转平台 推动中转服务保障能力实现“智”变升级