东航西北乘务组举办新年活动

Core Insights - Eastern Airlines Northwest organized a special New Year event on flight MU2211 from Xi'an to Harbin, aiming to create a warm and festive atmosphere for travelers during the winter holiday season [1][2] Group 1: Event Overview - The event titled "New Year New Journey, Eastern Airlines Accompany" was held on February 16, 2026, coinciding with the Chinese New Year [1] - The flight served as a connection between the historical city of Xi'an and the ice city of Harbin, providing a unique experience for passengers [1] Group 2: Passenger Experience - The cabin crew offered warm beverages and New Year gifts to passengers, enhancing the festive spirit and alleviating the coldness of the journey [2] - Special attention was given to vulnerable passengers, including the elderly and children, with one-on-one assistance throughout the flight [2] Group 3: Service Commitment - The event highlighted Eastern Airlines Northwest's commitment to customer service and its responsibilities as a state-owned enterprise in the civil aviation sector [2] - Feedback from passengers, such as Mr. Wang, indicated a positive reception of the event, noting that it added joy to their travel experience [2]