Meta's miss: Audio Rooms

Goal Setting - The North Star is the goal, not a metric [1] - The company's goal should be clearly defined [1] - A metric is used to describe the goal, but it is never a perfect representation [1] Metric Definition - The most important thing is to have absolute clarity on what your goal is and then do the best you possibly can to describe that goal with a metric [1] - A metric is always broken [1] Example - When joining Meta, the goal was to connect the world online [1]